Inside Sales Rep

Inside Sales Representative – Orlando, FL

About Infinite Pest Solutions

Infinite Pest Solutions is a locally owned, rapidly growing pest-control company serving communities throughout Florida. Our growth has earned us recognition on the Inc. 5000 list of America's fastest-growing private companies.

We've built our business around providing exceptional service, doing what we say we're going to do, and creating long-term relationships with our customers. As we've grown, we've worked hard to maintain the culture, personal service, and high standards that helped us get here.

Our continued growth has created an opportunity to add a motivated Inside Sales Representative to our Orlando team.

We're looking for someone who is confident on the phone, enjoys talking with people, is motivated by goals, and knows how to turn a conversation into a sale while still providing an excellent customer experience.

About the Position

As an Inside Sales Representative, you'll be one of the first people potential customers speak with when they contact Infinite Pest Solutions.  This can be in the office, or can be a work-from home Position in Idaho, North Carolina, or Florida.

Your job isn't simply to answer the phone and provide a price. You'll ask the right questions, understand what the customer is dealing with, explain our services, recommend the appropriate solution, overcome objections, and ask for the sale.

You'll also follow up with prospective customers who haven't yet purchased and help maximize opportunities generated through our marketing and field teams.

This is a sales-focused position with hourly pay plus commission, giving you the stability of a base wage with the opportunity to earn more based on your performance.

What You'll Sell

You'll help residential and commercial customers with services including:

• General pest-control services
• Termite protection and treatments
• Rodent-control services
• Bed bug treatments
• Mosquito-control services
• Commercial pest-control programs
• Additional pest-control services based on customer needs

What You'll Do

• Answer inbound calls and respond to new customer inquiries
• Convert inbound leads into new customers
• Ask questions to understand the customer's pest problem and recommend the appropriate service
• Clearly explain our services, pricing, and treatment options
• Confidently ask customers for the sale
• Handle common questions and sales objections
• Follow up with leads who haven't yet purchased
• Follow up on unsold estimates and sales opportunities
• Schedule inspections when an on-site evaluation is needed
• Identify opportunities to add additional services when they benefit the customer
• Maintain accurate customer and sales information in our system
• Meet individual sales and conversion goals
• Work closely with our customer service, sales, and operations teams
• Provide a friendly, professional customer experience from the first conversation

Compensation

Hourly pay + commission

You'll receive a dependable hourly wage along with commission opportunities based on sales performance.

We want our strongest salespeople to have the ability to directly increase their income by producing results.

Schedule

Full-time – 40 hours per week
Monday through Friday

What We Provide

• Hourly pay plus commission
• Paid training
• Health insurance
• Paid time off (PTO)
• Established marketing and inbound lead generation
• Support from an experienced operations team
• Opportunities to increase earnings through sales performance
• Opportunity to grow with an Inc. 5000 recognized company

Qualifications

• Previous inside sales, phone sales, or customer-service experience preferred
• Pest-control experience is a plus, but not required
• Strong verbal communication skills
• Confident and comfortable speaking with customers over the phone
• Comfortable discussing pricing and asking for the sale
• Ability to listen to customers and recommend solutions rather than simply reading from a script
• Strong follow-up skills
• Goal-oriented and motivated by sales performance
• Comfortable working with computers, CRM/customer-management systems, email, and text communication
• Organized and able to manage multiple leads and follow-up opportunities
• Dependable, positive, and professional

Who We're Looking For

We're looking for someone who understands the difference between answering a phone, and selling.

A great Inside Sales Representative listens to the customer, identifies what they need, explains why our solution makes sense, addresses concerns, and confidently asks them to move forward.

You should enjoy talking with people and be motivated by measurable results. You should also understand that great sales isn't about pressuring customers—it's about helping them make a confident decision.

If you're competitive, personable, organized, and like the idea of having your performance directly impact your paycheck, we'd like to hear from you.

Job Type: Full-time
Schedule: Monday–Friday, 40 hours per week
Location: Orlando, Florida
Compensation: Hourly pay + commission
Benefits: Health insurance, paid time off, paid training