Summary of Position: The Regional Manager ensures that all Child Development center staff, children, and families are provided with high quality resources and services in compliance with all regulatory requirements, including Community Care Licensing, Title 5 & Title 22, Preschool For All (PFA) and Head Start performance standards, supporting and leading staff training and development. |
Primary Responsibilities Include: - Provide supervision, direction, guidance, orientation, and training to the Center Managers to ensure the agency and program vision, direction, policies, regulations, are met and adhered to.
- Train Center Managers on agency policies and procedures, Community Care Licensing regulations, CDE contract funding terms and conditions, PFA requirements and implementation of Head Start performance standards (as applicable).
- Ensure that appropriate systems and procedures are in place to support program needs and goals; identify and develop professional growth opportunities for staff by appropriately planning with the Program Director the allocation of funds across centers.
- Jointly design program and administrative systems with the Child Development Director and Content Team; communicate and monitor implementation of systems with appropriate staff.
- Support Center Managers to monitor ERSEA regulations at their site
- Help to support both regions when one the other Regional Manager is unavailable
- Lead Center Manager meetings designed to promote collaboration amongst the sites and to provide opportunities for group support, reflection, proactive problem solving and training.
- Support the coordination of all program monitoring between the Center Managers, Content Managers and external partners ensuring that action plans are developed and follow-up is conducted as necessary.
- Together with the Child Development Director, evaluate program parameters using Head Start performance standards, state, and local contract requirements to improve program performance and jointly develop improvement plans.
- Develop appropriate strategies for overcoming barriers to program improvement based on monitoring results, monthly reports, staff and parent input.
- Ensure that the centers are in compliance with all regulatory requirements and standards, particularly those of Head Start, Early Head Start, Community Care Licensing, PFA and state preschool programs.
- Oversee the handling of all center based community complaints, forwarding escalated concerns to the Child Development Director as identified in the community complaint and grievance procedures.
- Ensure that Community Care Licensing requirements are met including the oversight of consultation and reporting by the Center Managers.
- Monitor key operational functions that impact program revenue including staffing patterns, attendance, requisitions, facility project management, and budgets to ensure compliance with program and agency policies and procedures and the fiscal health of the department.
- Provide oversight and act as the Center Manager when the site Center Manager is absent.
- Responsible for collecting and analyzing pertinent information to ensure that state, local reports are completed and submitted in a timely manner.
- Lead and approve the purchasing of Center supplies and materials.
- Coordinate the substitute teacher pool and assign substitutes to sites to adhere to ratio and quality requirements.
- Participate in federal, state and local contract related networks as related to center operations.
- Other duties as assigned
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Knowledge/Experience/Skills Required: - Minimum of five years of successful supervisory experience in an early childhood program
- Capacity to plan, deliver, implement and evaluate early childhood training
- Experience working with culturally diverse staff and families desired
- Deep understanding of the child development field, preferably from a variety of perspectives
- Adult training experience
- Demonstrated ability to work effectively with and quickly gain the respect and support of various constituencies, including staff members, funders, internal and external partners
- A team builder with strong skills in management and leadership; must understand the subtleties of motivating and directing a diverse group of personalities
- A track record as an effective communicator; highly skilled in writing and speaking; the ability to communicate the department’s mission and interests to varied audiences internally and externally
- Practical, sensible and realistic about working with, relating to and/or understanding issues low-income families and clients face; encourage their active involvement in program and planning
- Strategic planner who is adept at prioritizing, organizing and following through; able to balance multiple competing priorities; encourage outside the box thinking and values seeking opinions of others; resourceful and flexible, with the ability to anticipate and act on events and opportunities quickly
- Occasional lifting up to 50 pounds
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