About us: | Spirited, lively, and a bit bohemian, Wildhawk is brought to life by its cast of characters, who embrace the art of hospitality as much as the art of making a fine cocktail. The menu features cheeky cocktails with personality, including a range of vermouth-inspired cocktails, plus beer, wine, and bar snacks to accompany your libations. Â |
Responsibilities: | Bartending Duties: - Understand and respond to all guest needs and requests in a timely and professional manner, deferring to the Lead Bartender/Bar Manager when necessary, to ensure customer satisfaction. Â Communicate any guest concerns directly to the Bar Manager.
- Extend a courteous, friendly, and professional greeting to guests as they arrive, and to thank them as they depart.
- Be completely familiar with bar beverage menu and drink recipes.
- Provide properly mixed cocktails and other beverages, as requested, to service staff and guests.
- When requested, prepare charcuterie & cheese boards in a clean prep station.
- Assist with washing, drying, and restocking glassware & dishes.
- Understand or be willing to learn about classic & modern cocktails, spirits, house cocktails, produce, etc. Â Be willing to contribute ideas to update beverage menu on a seasonal.
- Abide by state liquor service standards, particularly those prohibiting service to minors and intoxicated persons.
- Follow all opening and closing checklists to properly open and close the bar. Â
- Review and verify previous shift’s inventory, at the beginning of every shift.
- Follow all specified procedures to correctly handle cash, including signing paid-out sheet for tips received, maintaining adequate cash amount in bank, giving correct change for cash transactions, ringing all drinks through the POS system, and accurately processing credit cards.
- Maintain adequate stock of beverages, supplies and clean glassware in accordance with established pars and routine procedures, and be responsible for the security of beverage stock while on duty.
- Maintain the organization of the bar areas, including emptying trash as needed.
 Other Duties - Check ID’s when no Security Guard on duty.
- Check the cleanliness of the guest restrooms every hour.
- Maintain the proper care and cleanliness of equipment to minimize breakage.
- Represent and market Wildhawk Bar in a positive and professional manner as requested. Â Continually promote the Bar internally and externally by attending special events when requested and building relationships both on and off property.Â
- Promote and comply with all policies and procedures of The PlumpJack Group.Â
- Immediately report all suspicious occurrences and hazardous conditions and avoid injury to self and others.
- Must maintain the cleanliness and safety of work areas.
- Attend all mandatory meetings as directed.
- Perform other tasks, including cross-training, as directed.
- Adhere to the attendance and punctuality policy as outlined in the PlumpJack Employee Handbook. Report to work as scheduled and be prepared to start work. Â Remain at work for the entire work shift, except for meal and rest periods or when required to leave on authorized PlumpJack business.
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Minimum Requirements:  | - Minimum 1-2-years’ experience in a similar role.Â
- Must have current Food Handler Certificate and Responsible Beverage Service Certificate that reviews all California liquor laws.
- Current CPR certification preferred.Â
- Must be flexible, work efficiently under pressure and able to work in a noisy fast-paced bar environment.
- Detail oriented, organized, and efficient. Â
- Diplomatic and calm with strong verbal communication skills.Â
- Must be able to communicate with co-workers and guests in a courteous, friendly, and professional manner. Â
- Good team player. Â Customer service focus. Â Able to work productively with little supervision. Â Trustworthy and reliable.
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