Associate, Mortgage Servicing (Insurance)

MAIN DUTIES & RESPONSIBILITIES:

• Process invoices and payments for policy renewals, including Hazard, Flood, Private Elements (HO6), and Optional Insurance products.
• Manage policy renewals within established timeframes based on policy type and property requirements.
• Maintain and update insurance information for new loans requiring hazard and flood coverage.
• Monitor assigned payees and vendors to ensure policy renewals remain current and coverage requirements are met.
• Respond to audit requests and provide required documentation within established regulatory deadlines.
• Process policy cancellation requests and coordinate related activities with insurance carriers.
• Manage insurance agent appointment letters and perform related system maintenance activities.
• Ensure compliance with applicable policies, procedures, and regulatory requirements related to insurance administration activities.
• Other duties may be assigned.

MINIMUM REQUIREMENTS:

• Bachelor’s degree in Business Administration or related field required.
• One (1+) year of experience in accounting, invoice processing, insurance administration, mortgage servicing, or related functions required.
• Experience in mortgage servicing, escrow administration, insurance operations, or related banking functions highly preferred.
• Minimum education and experience requirements may be substituted with an equivalent combination of education, training, and relevant experience.
• Proficiency in Microsoft Office applications, including Word and Excel, required.
• Strong analytical, organizational, and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills with the ability to interact effectively with internal and external stakeholders.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Advanced written and verbal communication skills in Spanish required; effective written and verbal communication skills in English strongly preferred.