SERVICE WRITER

Job DetailsJob Location: SAN - Sandusky, OH 44870Position Type: Full TimeAs a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.  At Halleen Kia, we strive to make every customer a customer for life.  Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.  Every employee at Halleen Kia is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.    What We Offer  Medical and Dental  401K Plan  Paid time off and vacation  Growth opportunities  Paid Training  Employee vehicle purchase plans  Family owned and operated  Long term job security  Health and wellness  Flexible Work Schedule  Saturday Lunches  Discounts on products and services  Responsibilities  Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.  Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.  Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled  Ensure that the daily inventory of technicians' time is consistently sold to service customers.  QualificationsQualifications  Organized and friendly personality  Demonstrated ability to manage others  Time management skills  Fantastic communication skills with your customers  Professional, well-groomed personal appearance.  Clean driving record  Willing to submit to a pre-employment background check & drug screen