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Direct Services Coordinator (DSC) - BHBH

Housing Matters
Posted 2 days ago, valid for a day
Location

Santa Cruz, CA, US

Salary

$22 - $24.04 per hour

Contract type

Full Time

Paid Time Off
Life Insurance
Employee Assistance

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Sonic Summary

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  • Housing Matters is seeking a full-time Behavioral Health Bridge Housing (BHBH) Direct Services Coordinator (DSC) to support individuals experiencing homelessness in Santa Cruz County.
  • The position involves maintaining a safe environment, assisting participants with housing goals, and responding to emergencies as needed.
  • Candidates should have a high school diploma or GED, with preferred experience in CPR training, EMT certification, and bilingual skills in English and Spanish.
  • The starting salary for this role ranges from $22.00 to $25.50 per hour, depending on experience.
  • Applicants must be able to work independently and possess a valid California state driver's license with a clean driving record.

Behavioral Health Bridge Housing (BHBH) Direct Services Coordinator (DSC)


Housing Matters partners with individuals and families to create pathways out of their homelessness into permanent housing. We are a leader in working to end homelessness – and we want you to be part of our team! We are looking for individuals eager to make a difference and willing to enthusiastically commit to join in our vision that homelessness in Santa Cruz County should be rare, brief, and non-recurring.


The Behavioral Health Bridge Housing is an interim housing site with 30 non-congregate units where individuals can stay temporarily and receive behavioral health and housing services. The primary role of the Behavioral Health Bridge Housing (BHBH) Direct Services Coordinator (DSC) is to actively support program activities and participants’ housing goals, and maintain a safe and clean environment for all shelter guests. Additionally, DSCs remain vigilant and available to handle all emergencies that may arise.Ā 


Hours and Benefits:


  • This Direct Services Coordinator role is a full-time, hourly, non-exempt position.Ā 
  • Regularly scheduled shifts are:Ā Monday & Thursday from 6:00 Am - 2:00 PM and Tuesday, Friday, Saturday from 2:00 PM - 10:00 PM . May includeĀ holidays.

Benefits Summary:

  • 6 Medical plans to choose from (100% employee coverage is available on select plans)
  • Dental - 100% employee coverage
  • Vision Insurance
  • Life insurance (UNUM) - 100% employee coverage
  • 403b Retirement Savings matched up to 3% dollar-for-dollar with no vesting period
  • Employee Assistance Program (EAP) and Travel Assistance
  • PTO, 1 paid floating holiday, 9 paid holidays

Starting wages (Offer is dependent on Experience)


Ā $22.00 $22.66 $23.34 $24.04 $24.76 $25.50


Preferred Experience/ Education Requirements:


  • High school diploma or GED completion
  • CPR Training preferred
  • EMT certification preferred
  • Bilingual English and Spanish‐speaking preferredĀ 
  • Basic computer skills, including ability to answer emails and utilize basic google suite and Microsoft office platforms


Special Requirements:

  • Ability to work independently and with little supervision
  • Valid California state driver's license and a clean driving record


Thorough knowledge of:

  • Barriers to housing for people experiencing homelessness
  • De-escalation techniques
  • Multitasking in a fast-paced environmentĀ 
  • Radio communication
  • Sanitation techniques

Typical Job Duties:

  • Maintaining a safe, secure, and clean environmentĀ 
  • Be available to answer questions and problem-solve with shelter guestsĀ 
  • Distribute snacks and supplies when availableĀ 
  • Understand and apply housing first and harm reduction strategiesĀ 
  • Maintain and role model professional boundaries at all timesĀ 
  • Respond appropriately to potential encounters using de‐escalation techniquesĀ 
  • Call upon community resources for assistance when appropriateĀ 
  • Maintain curfew and visiting policy specific to the programĀ 
  • Communicate with safety and staff via email or during shift handoffsĀ 
  • When appropriate, complete Incident Reports under policy guidelinesĀ 
  • Review and maintain accurate documentation for each programĀ 
  • Provide support to staff and community organizations during program activitiesĀ 
  • Attend staff and agency trainings and meetings as requiredĀ 
  • Other duties as assignedĀ 


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Ā 

All qualified applicants will receive consideration for employment at Housing Matters without regard to race, color, creed, religion, national origin, ancestry, physical or mental disability, medical condition (including cancer-related and genetic characteristics), marital status, sexual orientation, age (over 18), veteran status, gender, pregnancy, or any other non-merit factor unrelated to job duties. Such action shall include, but not be limited to, the following: recruitment; advertising, layoff or termination, rates of pay or other forms of compensation, selection for training (including apprenticeship), employment, upgrading, demotion, or transfer.Ā 




Regularly Scheduled Shifts: Monday & Thursday from 6:00 Am - 2:00 PM and Tuesday, Friday, Saturday from 2:00 PM - 10:00 PM
40 hours per week



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