Description

SUMMARY:

In direct coordination with the Clinical Program Manager and Residential Nurse, the Recovery Support/Med Tech Supervisor is responsible for the administration, management, and oversight of the resident milieu for clients (and their children) being served by SFRC. Provides oversees and/or administers a wide range of interventions and support techniques to ensure smooth operations and a supportive living environment for clients in residential treatment, including but not limited to crisis intervention, administration of medication, group/individual support, and/or case management services. Requires strong ability to clearly communicate, while guiding program development and individual/family daily programming with internal staff, as well as with community partners.

Requirements

DUTIES AND RESPONSIBILITIES:

Provides program development, implementation, and oversight of services specific to the needs of individuals with addiction (and their dependent children).
Works closely with Clinical Program Manager and designated staff from partner agencies to ensure a holistic view and coordination of care for clients (and their dependents).
Consults with other disciplines and related professional and paraprofessional staff to support specific needs of clients/families; refers clients to appropriate service agencies and supports as required.
Works with the Case Managers on referrals of clients to appropriate social service agencies for financial assistance and other needed services; includes providing accommodations for external community service providers to visit with individuals at SFRC.
Provides oversight of intake and admission process for new clients, including program and orientation for new residents.
Provides training, supervision, and management of supervisees, and conducts scheduling for all supervisees.
Responsible for oversight and supply of medication in the building - both prescription and over-the-counter medications. Responsible for the count of medications for each shift per established procedure.
Responsible for ensuring that clients have access to necessary medication; includes securing ordered medication from local pharmacies in a timely manner.
Assists clients with self-administration of medication according to medical orders, including regular checks for accuracy of medication administered by all supervisees. This includes appropriate documentation of Medication Administration Records (MARs) in client files.
Ensures appropriate scheduling of client appointments (medical and other), including transportation for appointments that occur off residential campus.
Responsible for the direct care of residents in a manner conducive to their safety and comfort.
Performs duties in accordance with SFRC policies and procedures.
Maintains professionalism with clients at all times and must never have personal relationships with any clients.
Ensures rounds are completed at least every 15 - 30 minutes on all shifts.
Ensures bedroom checks/bed checks are completed and observe all clients on census every 30 minutes on overnight shifts.
Monitors and oversees client chores and laundry according to daily schedule - to be coordinated with supervisees.
Coordinates with an interdisciplinary team to inventory and order medical and other programmatic supplies needed.
Ensures oversight of linens and other program supplies; inventory, dispense, and maintain linen and towels, and ensures clients sign out and return linens as instructed.
Transports clients to appointments when appropriate. Must be the same gender.
Maintains confidentiality in accordance with State and Federal law, the SFRC code of ethics, and SFRC policies and procedures.
Participates in regular chart reviews and other Quality Assurance processes.
Conducts BAC and conducts urine drug screens as requested and necessary for all clients returning from the past.
Checks client vitals as necessary and as requested by medical staff.
Conducts daily charting of all clients.
May provide formal teaching, consultation, and in-service training to relevant professionals and paraprofessionals within the agency and/or with community partners.
Attends seminars and workshops as necessary to ensure compliance and fidelity with new and existing evidence-based modalities and treatment approaches utilized by SFRC.
Provides coordination, availability, and full participation in all aspects of any programmatic review, survey, site visits, and/or program evaluation.
Understands and maintains HIPAA and 42CFR Part 2 confidentiality standards relative to SFRC.
Performs and/or coordinates other special assignments and tasks, as required, by the Supervisor.

SPECIAL SKILLS:

Highly effective oral and written communications skills with internal and external clients and stakeholders; strong ability to work collaboratively across internal agency disciplines and with multiple community agencies.
Ability to observe and document client progress.
Knowledge of milieu operations and procedures; ability to make administrative and programmatic decisions in collaboration with direct care and clinical staff.
Ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments.
Skill in preparing, maintaining, and overseeing patient records.
Ability to react calmly and effectively in emergency or crisis situations.
Ability to maintain quality, safety, and/or infection control standards.
Computer experience, knowledge of, or demonstrated ability to learn Access, Word, and electronic medical records (EMR-Bear).
Ability to solve unexpected problems as they arise while considering liability, precedence, programmatic implications, and other possible future impacts on the program, services, or organization.
Ability to maintain effective working relationships with all levels within the organization and with external stakeholders.

MINIMUM QUALIFICATIONS:

High School Diploma or GED.
Medical Technician Certification.
Endorsement by New Mexico Association for Infant Mental Health (IMH-E®)-Category I or above - preferred.
Ability to communicate clearly and accurately, both verbally and in writing.
Ability to exercise tact, patience, and discretion when dealing with residents, families, staff, and the public.
Ability to relate understanding and kindness to residents and their families.
Ability to keep observations, conversations, and information confidential.
Must be computer literate to effectively maintain compliance with licensing and certification standards and requirements for use of computerized client assessments, data systems, etc.
Must have and maintain a current, valid NM Driver's License if responsible for transporting clients or running errands for the Center.
Must have and maintain a clean driving record, as well as auto insurance.
Maintain CPR and First Aid certification card on file.
Bi-lingual/Bi-cultural preferred. (English/Spanish).
Must be 21 years of age or older.

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