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JOB DESCRIPTION – BREAKFAST ATTENDANT
POSITION: Breakfast Attendant
REPORTS TO: Xperience Manager / General Manager
MINIMUM REQUIREMENTS:
High School Diploma or equivalent preferred
Previous food service, hospitality, or customer service experience preferred
Food Handler Certification (or ability to obtain within required timeframe)
SCHEDULE REQUIREMENTS:
Early morning availability required
Typical schedule between 6:00am – 11:00am
Ability to work weekends and holidays as needed
SUMMARY / OBJECTIVE
The Breakfast Attendant is responsible for the setup, maintenance, and breakdown of the complimentary breakfast service at The Sage. This position plays a key role in guest satisfaction by ensuring a clean, well-stocked, and welcoming breakfast experience. The Breakfast Attendant delivers friendly, attentive service while maintaining food quality, safety, and sanitation standards consistent with hotel policies and brand expectations.
CONCEPT CORE VALUES
Guest Satisfaction – Provide a warm, efficient, and enjoyable breakfast experience that exceeds guest expectations.
Associate Satisfaction – Contribute to a respectful, collaborative work environment that supports team success.
Community – Reflect pride in Santa Fe’s hospitality culture through thoughtful service and local awareness.
Transparency – Maintain open, honest communication with team members and management.
Accountability – Take ownership of cleanliness, food quality, inventory, and guest experience.
Innovation – Identify opportunities to improve breakfast flow, presentation, and efficiency.
GENERAL RESPONSIBILITIES
Deliver consistent, friendly guest service during breakfast hours
Prepare, maintain, and break down the breakfast area according to hotel standards
Ensure food safety, cleanliness, and presentation at all times
Communicate effectively with management and Front Desk regarding guest needs or issues
SPECIFIC RESPONSIBILITIES
➤ Operations
Set up the breakfast area prior to service, including food stations, beverages, utensils, and seating areas
Stock, replenish, and monitor breakfast items throughout service to ensure availability and freshness
Break down breakfast area after service and prepare space for daily operations
Follow all Standard Operating Procedures (SOPs) related to breakfast service
➤ Food Safety & Sanitation
Adhere to all food handling, sanitation, and health department regulations
Monitor food temperatures and quality throughout service
Properly store, label, rotate, and dispose of food items using FIFO practices
Maintain cleanliness of counters, tables, floors, equipment, and back-of-house areas
➤ Guest Experience
Greet guests in a courteous, welcoming manner and assist with breakfast-related questions
Respond promptly and professionally to guest requests or concerns
Maintain a calm, friendly demeanor during peak breakfast periods
Act as a brand ambassador for The Sage by delivering approachable, value-driven service
➤ Inventory & Communication
Monitor inventory levels of food, beverages, and paper goods
Communicate shortages, waste, or supply needs to management
Coordinate with Front Desk and management regarding guest flow or special needs
OPTIMUM ATTRIBUTES
Strong customer service and interpersonal skills
Detail-oriented with a focus on cleanliness and presentation
Reliable, punctual, and organized
Ability to work independently and as part of a team
Ability to work efficiently in a fast-paced environment
Professional appearance and positive attitude
Ability to maintain composure during high-volume service periods
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