About the role

Hotel Bardo Savannah is seeking an experienced Housekeeping Manager to help lead daily housekeeping operations across guest rooms, public areas, laundry, and back-of-house spaces. Working closely with the Director of Housekeeping, this hands-on leader will oversee team performance, room inspections, productivity, inventory, and communication with hotel departments to ensure exceptional cleanliness and guest-ready accommodations.

The ideal candidate brings previous housekeeping leadership experience in a full-service hotel or resort and is comfortable balancing quality assurance, team development, operational efficiency, and guest service in a fast-paced environment.

This is an onsite position located at Hotel Bardo Savannah. Candidates without hotel or resort housekeeping supervisory experience will not be considered for this role.

What you'll do

Oversee daily housekeeping operations for guest rooms, public areas, laundry, and service areas
Lead, coach, and support housekeeping supervisors, room attendants, housepersons, and laundry team members
Conduct guest room inspections and quality audits to ensure cleanliness, presentation, and hotel standards are consistently met
Coordinate closely with Front Office to support room readiness, efficient turnover, VIP arrivals, and special guest requests
Assist with staffing, scheduling, payroll review, productivity tracking, and daily operational reporting
Monitor linen, guest amenity, equipment, and cleaning supply inventory and coordinate replenishment as needed
Partner with Engineering to identify, report, and follow through on maintenance and room-related concerns
Respond to housekeeping-related guest concerns and support timely, thoughtful service recovery
Maintain compliance with safety, sanitation, chemical handling, and company policies and procedures
Support the Director of Housekeeping with departmental priorities, team performance, and continuous improvement initiatives

Qualifications

2+ years of housekeeping supervisory or management experience in a hotel or resort environment
Previous experience in a full-service, upscale, or luxury hotel is strongly preferred
Demonstrated ability to lead, coach, schedule, and hold operational teams accountable
Strong knowledge of guest room inspections, housekeeping standards, productivity, and daily hotel operations
Excellent organization, communication, problem-solving, and time-management skills
Comfortable working with hotel systems, scheduling tools, reports, and basic administrative technology
Professional, service-focused leadership style with strong attention to detail
Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays based on business needs

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