The Patient Access Specialist serves as a key point of contact for patients and families. In this role, you’ll support a positive patient experience by assisting with registration, scheduling, insurance verification, and basic financial processes while ensuring accuracy, confidentiality, and compliance.

This is an entry-level opportunity that offers on-the-job training and exposure to healthcare operations.

A Day in the Life of

As a Patient Access Specialist, you’ll start your day greeting and assisting patients in person or by phone. You’ll help register patients, schedule appointments, and verify insurance information while entering accurate data into our systems.

Throughout the day, you’ll explain co‑pays or other financial responsibilities as needed, protect patient confidentiality, and work closely with clinical and administrative teams to keep patient flow running smoothly.

Qualifications

High school diploma or GED preferred
Basic computer skills
Strong customer service and communication skills
Ability to multitask, stay organized, and work in a fast-paced environment
Commitment to accuracy, professionalism, and confidentiality

Why Regional West?

Entry-level role with training provided
Make a meaningful impact on the patient experience
Gain healthcare experience
Opportunity for growth within Patient Access or other departments
Competitive compensation and benefits package

A conditional job offer is contingent upon successfully passing a pre-employment drug test and background checks. A Physical Capacity Profile may be required for some positions.

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