Hotel Chief Engineer

Hotel: The Charter Hotel Seattle

JOB SUMMARY

The Chief Engineer plays a key role in overseeing, coordinating and assisting the activities of the maintenance staff at the hotel(s) within the designated area. Ensures repair, maintenance and engineering activities and the preventative maintenance program are completed as directed and supports or monitors capital repair and renovation projects.

ESSENTIAL JOB FUNCTIONS

• Effectively and professionally communicates with co-workers and supervisors.
• Ensures all fire and safety inspections are completed and any discrepancies are corrected.
• Responsible for the safety of the department and building.
• Administers the preventative maintenance program as required, properly completing work orders on time.
• Completes training regarding safety, security, department procedures and service guidelines; and conducts training of co-workers and subordinates as required.
• Meets with vendors and suppliers to discuss the scope of, and products and materials used in, repair activities.
• Obtains pricing and bids, or develops cost estimates as directed.
• Supervises and assists engineering team in maintaining and repairing safety systems, room equipment, HVAC, plumbing and electrical systems, kitchen appliances, refrigeration equipment, pool equipment, lighting, laundry equipment and other systems/equipment as directed.
• Manages or assists in hiring, firing, training, assisting with career development and performance evaluations for maintenance team.
• Performs skilled repair and maintenance operations using power tools, hand tools, welding equipment, etc.
• Monitors tool inventories.
• Monitors supplies, places orders with approved vendors as needed.
• Maintains working spaces in safe and clean condition.
• Responsible for Manager on Duty Shifts
• Attendance is a key component of this position.
• Maintains a professional appearance in accordance with Company standards; wears the appropriate uniform or attire.
• Maintains open and effective communication with team members and management.
• Attends and participates in team meetings.
• Adheres to established safety and emergency procedures and protocols, this includes Company, federal, and state specific regulations and guidelines.
• Completes all required Company training/compliance courses as assigned.
• Adheres to Company standards and maintains compliance with all policies and procedures.
• Performs other related duties and responsibilities as assigned.

EDUCATION

• Technical/Trade school certification or equivalent in related field.

EXPERIENCE

• A minimum six (6) years of experience in facilities maintenance, plant operations, or engineering services for a hotel or hotels.
• A minimum five (5) years of supervisory experience in related field required.

SUPERVISORY RESPONSIBILITIES

Oversees and coordinates the department's activities, with a focus on supervisory and organizational goals. While a portion of the time may involve performing tasks similar to those of direct reports, the primary responsibilities are related to management and coordination. Analyzes and resolves issues, establishes work methods, ensures regulatory compliance, and maintains productivity. Uses judgment within established procedures and policies to make appropriate decisions and take necessary actions.

Specific supervisory duties include, but are not limited to the following:

• Determines and creates policies, procedures, and manuals for direct reports.
• Establishes objectives and goals for the team.
• Assigns, monitors, and reviews work; evaluates direct report's performance.
• Recruits and interviews.
• Orientates and trains.
• Issues corrective action and makes recommendations for termination.
• Investigates and resolves concerns and complaints.
• Creates department work schedules.
• Approves time records and time off requests.
• Proactively assesses risk to establish systems and procedures to protect organizational assets.
• Ensures compliance with safety regulations.
• Develops and oversees the department's budget.
• Ensures accurate and efficient management of inventory.

LICENSES & CERTIFICATIONS

• Certified Pool Operator (CPO) Certification.
• CPR/AED Certification (Adult, Infant, and Child Rescue).
• Universal Environmental Protection Agency (EPA) Certification.
• First Aid Certification.

SKILLS & ABILITIES

This position requires the capability to understand and follow both oral and written directions, as well as the ability to communicate effectively with others in English and interact successfully with internal and external customers.

• Customer service skills.
• Attention to detail.
• Analytical and problem-solving skills.
• Able to maintain composure and objectivity under pressure.
• Proficient in time management; the ability to effectively organize and manage multiple priorities.
• Recognizes an emergency situation and takes appropriate action.
• Emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members at all levels.
• Ability to motivate and inspire a team to provide extraordinary customer service.
• Excels at team building, leadership, and development.
• Ability to take initiative and effectively adapt to shifting internal and external conditions.
• Proficient in Google Docs/Microsoft Word.
• Proficient in Google Sheets/Microsoft Excel.
• Basic knowledge of Google Slides/Microsoft PowerPoint.
• Basic math skills.
• Performs well with frequent interruptions and/or distractions.
• Understands how to develop and implement business strategies.
• Ability to interpret and create policies, procedures, and manuals.
• Able to communicate appropriately and effectively with all levels of management and external stakeholders.
• Business acumen, including financial management, budgeting, cost control, and revenue optimization.
• Ability to effectively listen, understand, and resolve challenges and concerns from management, team members, and guests.
• Interpersonal skills to include coaching, counseling, mentoring, and public relations.
• Knowledge of key industry trends, regulations, and the current industry landscape.
• Able to engage diplomatically and effectively with third party operators and owners, empathizing, and reacting appropriately to partner feedback and helping resolve issues where necessary.
• Ability to adjust effectively to evolving work environments and shifting customer (internal/external) requirements.
• Able to maintain a positive and professional working environment.
• Fosters a culture of excellence.
• Able to work effectively in a culturally diverse environment and support diversity and inclusion within the organization.

TRAVEL REQUIREMENTS

• No travel required.

PHYSICAL DEMANDS

• Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Specifically, when the amount of climbing exceeds that needed for ordinary motion.
• Balancing: Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. Specifically, when the amount of balancing exceeds that needed for ordinary motion and maintenance of body equilibrium.
• Stooping: Bending body downward and forward by bending spine at the waist. Specifically, if it is to a considerable degree and requires full motion of the lower extremities and back muscles.
• Kneeling: Bending legs at knee to come to a rest on knee or knees.
• Crouching: Bending the body downward and forward by bending leg and spine.
• Crawling: Moving about on hands and knees or hands and feet.
• Reaching: Extending hand(s) and arm(s) in any direction.
• Standing: Particularly for sustained periods of time.
• Walking: Moving about on foot to accomplish tasks. Specifically, for long distances or moving from one work site to another often.
• Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward, or outward.
• Pulling: Using upper extremities to exert force in order to draw, haul, or tug objects in a sustained motion.
• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Specifically, if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
• Grasping: Applying pressure to an object with the fingers and palm.
• Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
• Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
• Hands to Fingers: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
• Repetitive Motion: Substantial movements (motions) of the wrists, hands, and/or fingers.
• Close Vision: Clear vision at 20 inches or less. Required to perform an activity such as preparing and analyzing data, transcribing, viewing a computer terminal, extensive reading or visual inspections.
• Distance Vision: Clear vision at 20 feet or more. Required to perform an activity where the seeing job is arm's reach or beyond.
• Color Vision: Ability to identify and distinguish colors.
• Peripheral Vision: Ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point.
• Depth Perception: Ability to judge distances and spatial relationships (three-dimensional).
• Focus Ability: Ability to adjust the eye to bring an object into sharp focus.
• Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

WORK ENVIRONMENT

• Extreme Cold, Outdoor: Exposure to weather-related extreme temperatures, wind, rain, and/or snow with no effective protection from the cold.
• Extreme Heat, Outdoor: Exposure to weather-related extreme temperatures, wind, and/or humidity with no effective protection from the heat.
• Excessive Noise: Exposure to sufficient noise (caused by machines, music, voices, etc.) that warrants shouting in order to be heard above ambient noise level.
• Vibrations: Exposure to oscillating movements of the extremities or whole body.
• General Hazards: Exposure to a variety of physically hazardous conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working with explosives, on scaffolding, and/or high places.
• Biological Hazards: Exposure to pathogens caused by working with blood and/or bodily fluids as in the case of first responders or those responsible for disposing of blood-borne pathogens.
• Chemicals: Exposure to toxic or caustic chemicals (solid, liquid, or gas) which could affect the respiratory system or skin.
• Atmospheric: Exposure to fumes, odors, dust, mists, gases, or poor ventilation which could affect the respiratory system.