Senior Business Office Manager

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization. 

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.  

What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values: 

• Clinical quality 
• Integrity 
• Service excellence 
• Teamwork 
• Accountability 
• Continuous improvement 
• Inclusion 

Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.    

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will. 

Acting BOM in 2 facilities with accountability for supporting the growth strategy, supporting the CEO in management of the P&L, and overall goal execution of Business Office Operations.

Key Roles

• Clinical Quality and Patient Safety: Champion SCAH's HRO Journey with responsibility to ensure leaders, teams, and physicians achieve clinical excellence and drive zero harm through adoption and standardization of Clinical Quality standards
• Facility Partnership Performance: Responsible for assisting and supporting the facility CEOs in the management of the P&L of 2 Direct oversight of all Business Office Operations, leveraging support and resources from appropriate support services including, but not limited to, RCO, FinOps, Market Accounting, and Catalyst. Leads, mentors, and develops a high-performing Business Office professionals focused on high quality outcomes, volume growth drivers, and operational excellence.
• Support Teammates: Recruits, leads, mentors, and develops high-performing teams of facility teammates, modeling and promoting SCA's Values, supporting teammate growth, and operational excellence

Key Responsibilities:

• Is responsible for direct supervision of non-medical personnel, including orientation and evaluation.
• Coordinate the Business Offices so that the operation is most efficient for all concerned.
• Works closely with Business Office teams to ensure the flow of the overall operation is most efficient, reporting all activities to the CEO/Administrator.
• Works closely with the Administrator to promote the utilization of the Surgery Center.
• Manages oversight of day-to-day business operations for 2 facilities to ensure strong facility leadership, clinical excellence and patient care, operational and financial performance, and teammate and physician relationships and engagement
• Works cross-functionally with all support services lanes, including clinical, finance, revenue cycle, supply chain, D&I, Legal, Compliance, HR, and all functions to gain alignment and collaborate on mutual goals
• Lives SCA's Values and models the way for his/her team while recognizing and rewarding teammates living the mission and enhancing our culture of inclusion

Education Requirements: A Bachelor’s Degree is preferred, or equivalent work experience will be considered.

Years of Experience: The ideal candidate should have a minimum of 1-3 years of experience in healthcare, 2+ years of leadership experience.

Preferred Experience: Preference will be given to candidates with experience in ASC, outpatient, surgical site, and multi-site healthcare settings, preferably in Business Office Manager role.