Inside Sales - Service Sales Specialist (Shelton, CT)

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.  With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Location(s)

Job Description

PerkinElmer is seeking Service Sales Specialist for our service and aftermarket product lines. This role will focus on driving service revenue growth through service agreement renewals, new service agreement additions, and other aftermarket service products.

Location: This role is Mon-Fri in-office at our Shelton, CT headquarters.

Job Responsibilities:

• Meet and exceed sales targets and other KPIs including renewal rates, new unit additions, and warranty conversions
• Manage a geographic territory and work with the local CSEs team to expand the contract base by adding new contracts
• Quote customers directly through CRM system
• Work closely with leadership to develop growth strategies for assigned territory
• Contact customers to follow up on leads generated through CSEs and other teams
• Identify and generate lead opportunities for other PerkinElmer businesses
• Respond to customer inquiries, act as their point of contact, and ensure timely resolution
• Develop product knowledge to effectively grow portfolio within territory
• Follow company best practices and processes and learn effective selling techniques
• Maintain sales pipeline and activity accurately in CRM tools
• Upsell / Cross-sell other PerkinElmer services and consumables offerings
• Embrace change and continuous improvement mindset
• Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment
• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time

Basic Qualifications:

• 1+ years of inside sales or field service experience
• Effective time management and organization
• Strong communication skills (telephone & email)

Preferred Qualifications:

• Bachelor's degree or equivalent experience in chemistry, biochemistry, biotechnology, or similar scientific field
• Relevant experience in the analytical instruments & consumables industry
• Relevant experience in laboratory or field service operations

The annual compensation range for this full-time position is $64,500.00 to $68,000.00 with 33% of base as commission at plan. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.