Executive Housekeeper

City, State:

The purpose of an EXECUTIVE HOUSEKEEPER- is to manage the housekeeping department by overseeing the planning, organizing, and execution of department’s activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for hiring, training and managing the performance of housekeeping staff and supervisors.
• Plans and organizes the cleaning of all guests' rooms and public areas.
• Provide daily cleaning assignments to room attendants.
• Manage staffing fluctuations and identify staffing needs.
• Monitors guest service scores via reports and guest comments for cleanliness, addresses any issues immediately and implements programs that meet or exceed brand benchmarks, in conjunction with General Manager.
• Ensures that all housekeeping associates have been thoroughly trained and are consistently following service standards and procedures.
• Inspect cleanliness of all hotel rooms and public areas.
• Provide current and prospective associates with information about company policies and job duties.
• Develops and executes incentives and programs that promote positive associate relations.
• Develops weekly staff work schedules within budgeted labor guidelines to ensure maximum productivity and revenue while maintaining service standards and quality.
• Conducts and maintains inventory of all linens, in-room amenities and cleaning supplies and place inventory orders when required.
• Works closely with maintenance department to ensure that maintenance and repairs involving guest rooms and public areas are completed timely.  
• Performs any other duties as requested by General Manager.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

QUALIFICATIONS AND REQUIREMENTS:

EDUCATION/EXPERIENCE

One year related experience and/or training; or equivalent combination of education and experience or Bachelor's degree (B. A.) from four-year college or university.

COMPUTER SKILLS

Ability to interpret and perform intermediate computer functions.

Must be proficient in Outlook, Word and Excel.

WORK ENVIRONMENT

• Be able to work in a standing position for long periods of time up to 8 hours a day.
• Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with a minimum supervision.
• Ability to exert physical effort consistent with cleaning assigned rooms as per the hotel standards.
• Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 30 lbs.

What to Expect

• Be part of a cohesive team with opportunities to build a successful career.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.