Residential Project Consultant

We are now hiring for a Residential Project Consultant to meet with homeowners at scheduled appointments throughout the Kansas City area, with a daily commute to our office in Johnson County, KS. This position requires you to drive a company vehicle and is designed for someone who enjoys working with people, learning a specialized trade, and helping homeowners make informed decisions about meaningful projects in their homes.

This is an in-home residential sales position with company-provided appointments—no cold calling, door knocking, or purchasing your own leads. Since Full Service Chimney is a locally owned and well-established company, customers contact us for help evaluating, repairing, restoring, or improving their fireplace or chimney system.

You'll combine technical knowledge with professional in-home consultations to inspect systems, explain findings, develop solutions, present proposals, and help homeowners confidently decide how they would like to move forward. Internally, we call our Sales Consultants "Concierges" because their role extends beyond presenting a proposal—they guide homeowners through the entire decision-making process.

Job Type: Full-time
Location: Spring Hill, KS / In-home appointments throughout the Kansas City area
Training Pay: $20/hour
Annual Earnings After Training: $70,000–$85,000+ typical earning range for trained independent Consultants; high performers can exceed $120,000 with experience
Schedule: Full-time, Monday–Friday; daily hours may vary based on scheduled homeowner appointments

• Company-provided, scheduled homeowner appointments
• No cold calling or door knocking
• No purchased leads
• Established local company and reputation
• Paid technical training
• Opportunity to earn industry certifications
• Consultative rather than transactional sales
• Projects ranging from routine repairs to substantial home improvements

The role is comparable to working as a consultant in high-end remodeling, custom cabinetry, windows and doors, or other residential improvement industries where technical knowledge, professionalism, trust, and communication are just as important as sales ability.

Most days are spent meeting with homeowners at scheduled appointments throughout the Kansas City area. Most appointments begin with a paid inspection or evaluation requested by the homeowner.

You will inspect fireplace and chimney systems, photograph and document conditions, discuss what the homeowner is hoping to accomplish, and explain the options available when repairs or improvements are needed.

Projects can range from routine service and smaller repairs to significant fireplace renovations, chimney and fireplace restoration, liner systems, masonry projects, and other substantial home improvements.

The goal is to become knowledgeable enough to help homeowners understand:

• The type of system they currently have
• What condition it is in
• What needs attention
• What options are available
• The differences between those options
• What solution makes the most sense for their home

You'll then prepare and present those options and help the homeowner determine how they would like to move forward.

Previous fireplace or chimney experience is neither required nor expected.

Every new Consultant begins with approximately two weeks of hands-on technical training at our facility. Training includes exposure to:

• Fireplace and chimney construction
• Masonry and chimney repairs
• Chimney liners
• Crowns and waterproofing systems
• Flashing and exterior components
• Fireplace installations
• Scaffolding and jobsite setup
• Tools, equipment, and safety
• The repair methods our crews perform in the field

We believe someone representing our work should understand how the work is actually performed.

Following initial training, you will work alongside our Sales Manager as an assistant. You'll participate in real customer appointments, periodically assist our repair/install division, continue technical and inspection training, and study toward industry certification.

As your knowledge and confidence develop, you'll gradually take responsibility for more of the appointment until you're prepared to manage consultations independently.

• Meet with homeowners at scheduled in-home appointments
• Perform fireplace and chimney inspections, including photographs, measurements, and documentation
• Identify homeowner concerns, priorities, and project goals
• Explain inspection findings and technical information in understandable terms
• Develop and present appropriate repair or improvement options
• Help homeowners compare solutions, materials, scope, process, and pricing
• Prepare proposals and guide customers through the decision-making process
• Maintain accurate customer and job documentation
• Coordinate with our office and production teams
• Continue developing technical, industry, and sales knowledge

This role tends to be a good fit for someone who:

• Holds themselves accountable
• Presents themselves professionally
• Enjoys meeting and talking with new people
• Communicates clearly and confidently
• Asks good questions and actively listens
• Can explain complicated subjects simply
• Enjoys learning how products and systems work
• Is organized and detail-oriented
• Is comfortable discussing larger home improvement projects
• Takes ownership of their work and performance
• Responds well to coaching and feedback
• Is motivated by personal growth
• Wants a career with both independence and responsibility

You should be equally comfortable having a conversation at a kitchen table, inspecting a fireplace, reviewing photographs on a tablet, and discussing the different ways a homeowner could approach a project.

Sales experience is helpful but not required.

Relevant backgrounds may include:

• Residential remodeling
• Custom cabinetry or kitchen and bath design
• Windows and doors
• HVAC or other residential services
• Flooring or countertops
• New-home or construction-related sales
• Interior or exterior home improvement
• Other professional customer-facing roles

We're interested in people who can build trust, learn technical information, and communicate clearly and professionally to help guide customers through decisions. Strong candidates are career-minded individuals and may come from either a sales background or a technical/customer-service background.

• Valid driver's license and acceptable driving record
• Professional communication and appearance
• Comfortable using tablets, mobile applications, and digital documentation
• Willingness to obtain required industry certification
• Ability to safely use ladders and inspect residential fireplace and chimney systems
• Ability to work both indoors and outdoors
• Dependable attendance and transportation
• Ability to meet applicable pre-employment requirements

$20 per hour during the initial training period, typically 3–6 months.

Once trained, certified, and able to independently perform appointments, Consultants typically earn approximately $70,000–$85,000+ annually, with high performers exceeding $120,000 as their experience and performance grow.

This position offers increased earning potential as technical knowledge, responsibility, and performance develop.

• Medical, dental, and vision insurance with 100% employer-paid employee premiums and up to $250 toward dependent coverage.
• Retirement Plan with up to 3% Employer Match
• 2 Weeks of PTO, accrued during your first year of employment
• 9 Holidays off, including:
• New Year’s Day
• Memorial Day
• Independence Day
• Labor Day
• 4 consecutive days off at Thanksgiving
• 5 consecutive days off at Christmas
• Weekends off (except up to four Saturdays per year for pre-scheduled events).
• Annual performance bonuses (may be offered based on company/individual performance).
• On-site gym access
• Mileage reimbursement (for business use)
• Annual tire allowance
• Monthly cell phone allowance
• For the driven over-achiever, we offer optional education reimbursement for job-related courses beyond our paid apprenticeship program (available to employees with prior management approval).

Additional Tools & Support Provided (Upon Hire)

• Company-provided work truck, tools, uniforms, and iPad
• 100% Paid Training from day one
• Full benefits begin after 90 days

Equal Opportunity Employer

All qualified applicants will be considered for employment. We hire great people from all backgrounds. We’re committed to building a diverse, inclusive workplace where everyone feels respected, valued, and empowered to grow.