Chief Technology Officer

Baystate Health is seeking a visionary and collaborative Chief Technology Officer (CTO) to lead the strategic direction, development, and execution of enterprise technology across a complex, multi-site healthcare system.

This is a high-impact leadership opportunity for a forward-thinking executive who can balance innovation with operational excellence in a mission-driven healthcare environment.

RESPONSIBILITIES: Reporting to the SVP & Chief Information & Digital Officer (CIDO), the Chief Technology Officer is a key member of the senior digital leadership team and will play a pivotal role in advancing digital transformation. This leader will ensure that all technology platforms—including clinical systems, infrastructure, cybersecurity, and digital innovation—are aligned to improve patient outcomes, operational efficiency, and financial performance.

Key Responsibilities-

Strategic Technology Leadership

• Define and execute the enterprise technology vision aligned with organizational and digital strategy
• Partner with executive leadership (CIDO, CMIO, CNO, CFO, and others) to drive system-wide digital transformation
• Advise senior leadership and the Board on emerging technologies, risks, and opportunities

Infrastructure & Platform Excellence

• Oversee IT infrastructure, cloud strategy, network architecture, and system reliability
• Ensure high availability and performance of enterprise systems, including the Oracle Health EHR
• Build scalable, resilient, and cost-effective technology environments

Cybersecurity & Risk Management

• Lead enterprise cybersecurity strategy, including risk management and incident response
• Ensure compliance with healthcare regulations (HIPAA, HITECH, CMS)
• Implement strong data governance, privacy, and security frameworks

Data, Analytics & AI Enablement

• Oversee enterprise data architecture, interoperability, and analytics capabilities
• Enable real-time data access to support clinical and operational decision-making
• Partner with data and AI leadership to advance innovation and AI-enabled capabilities

Operational & Financial Leadership

• Establish departmental vision, goals, standards, and performance metrics
• Lead budgeting, capital planning, and cost optimization strategies
• Ensure ROI on major technology investments and initiatives

Vendor & Stakeholder Management

• Manage strategic vendor partnerships, contracts, and performance
• Lead vendor risk management and issue resolution
• Build consensus across stakeholders through transparent and effective communication

Team Leadership & Culture

• Build, mentor, and lead a high-performing, service-oriented technology organization
• Foster a culture of collaboration, innovation, and continuous improvement
• Support professional growth and development across the IT team

SCHEDULE:

• Full-time

LOCATION:

• 1 Monarch Place

• Springfield, MA

QUALIFICATIONS: 

• Bachelor’s degree required (Master’s degree preferred)
• Minimum of 15+ years of progressive IT experience
• 10+ years in IT or business leadership roles
• 5–7+ years in senior leadership within a large, complex healthcare organization or vendor environment

Education:

Certifications:

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Maximum

Equal Employment Opportunity Employer