Assistant Store Manager

Location: St. Joseph, MO
Pay: $16.00 per hour
Job Type: Full-Time
Schedule: 40 hours per week, including days, evenings, weekends, and holidays as scheduled
Benefits: Medical, Dental, Vision & Hearing Insurance, 403(b) Retirement Plan with Employer Match Eligibility, Paid Time Off (PTO), Paid Holidays, Life Insurance, Employee Assistance Program (EAP), Employee Discount, Paid Training, Career Development Opportunities

About the Role

Join The Salvation Army in Doing the Most Good as an Assistant Store Manager. In this leadership role, you'll support the Store Manager in overseeing daily retail operations, staff supervision, production, sales performance, customer service, safety compliance, and store presentation.

This position is ideal for candidates with retail leadership experience who enjoy developing teams, driving store performance, and making a positive impact in their community. Through your work, you'll help generate critical funding that supports The Salvation Army's life-changing programs and services.

What You'll Do

Leadership & Team Development

Assist with training, coaching, and supervising store staff
Provide leadership and guidance during daily operations
Support employee development and promote a positive team culture
Assist with staffing, scheduling, and operational planning
Help ensure policies and procedures are consistently followed

Store Operations & Sales

Support the implementation of strategies to achieve production and sales goals
Assist in managing day-to-day store operations
Monitor store performance and identify opportunities for improvement
Help maintain appropriate inventory flow and merchandise availability
Support loss prevention efforts and product control procedures to minimize shrinkage

Store Appearance & Safety

Ensure the store is clean, organized, safe, and customer-ready
Assist in maintaining attractive merchandising and displays
Support compliance with OSHA regulations and Salvation Army safety policies
Monitor facility conditions and communicate maintenance needs

Customer Experience & Community Relations

Deliver exceptional customer service and create a positive shopping environment
Support customer retention and community engagement initiatives
Address customer concerns professionally and effectively
Represent The Salvation Army positively in the community
Support and uphold The Salvation Army's mission and values

Administrative Responsibilities

Assist with banking procedures and daily financial processes
Maintain operational records and required documentation
Provide information for employee evaluations and corrective actions
Communicate regularly with the Store Manager regarding store operations
Complete additional duties and special projects as assigned

Training Provided

Paid training on store operations, register procedures, and management responsibilities
Leadership development and coaching from experienced retail managers
Ongoing support and professional growth opportunities
Training on safety standards, customer service, and operational excellence

Why Join Us?

Make a meaningful impact in your local community
Work for one of America's most trusted nonprofit organizations
Opportunities for advancement and career growth
Comprehensive benefits package
Mission-driven and team-oriented workplace
Employee discount and wellness resources
Leadership experience in a growing retail environment

Qualifications

Required Education

High School Diploma, GED, or equivalent

Preferred Experience

Retail leadership, supervisory, or management experience preferred
Experience in customer service, merchandising, sales, or store operations
Cash handling, banking, and inventory management experience preferred

Skills & Abilities

Strong leadership and team-building skills
Excellent communication and interpersonal skills
Ability to prioritize, multitask, and solve problems effectively
Customer-focused mindset
Basic computer proficiency, including Point of Sale (POS) systems
Strong organizational and time-management skills

Physical Requirements

Ability to stand and walk for extended periods
Frequent reaching, bending, stooping, and lifting
Regularly lift and move up to 25 pounds
Ability to work in a retail environment with moderate noise levels
Exposure to seasonal temperature fluctuations and dusty conditions

Equal Opportunity Employer

The Salvation Army is an Equal Opportunity Employer. We encourage applications from veterans, individuals with disabilities, people returning to the workforce, individuals impacted by the justice system, and candidates without a college degree.

Apply Today

If you're ready to build your leadership career while making a difference in your community, apply today to become an Assistant Store Manager with The Salvation Army in St. Joseph, Missouri.

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Qualifications

Qualifications

Required

High School Diploma or equivalent

2 years retail experience (thrift experience a plus)

Valid Driver's License

Strong English communication skills

Basic computer proficiency including POS systems

Ability to pass pre-employment background check

Physical Requirements

Regular standing, walking, and manual dexterity

Ability to lift/move up to 50 pounds regularly

Occasional lifting up to 100 pounds

Capability to climb, balance, stoop, kneel, or crouch as needed

Clear vision (close and distance) with ability to adjust focus

Schedule Requirements

Flexibility to work early shifts, late shifts, and most weekends

Available for occasional travel to various locations for work or training

Working Environment

Store environment with quiet to moderate noise level

May experience temperature fluctuations based on weather

Some exposure to dust

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Learn more about this Employer on their Career Site

Assistant Store Manager