Account Manager - Sales

Account Manager - Sales

Summary of position:

Do you have experience working in the fast-paced world of branded creative merchandise or promotional marketing? Do you enjoy working in a team environment yet are a self-starter? Do you enjoy challenges and working to find solutions? If you want a career where every day is different and change is necessary on a consistent basis, then we might be the place for you!

Brand Addition is a global creative merchandise and promotional products distributor specializing in working with the world’s best and most innovative companies and brands. With a presence in 7 countries and over 400 employees, we are industry leaders committed to growth and innovation.

We’re looking for an energetic, adaptable individual who thrives in a fast-paced, constantly evolving environment. This role is part of our Special Order team, supporting a current portfolio of established clients. If you're someone who enjoys variety in your day, can pivot quickly, and takes pride in delivering exceptional service, this could be the perfect opportunity for you.

Responsibilities:

• Support a dedicated Account Team in managing a high-profile client(s)
• Identify and engage potential clients to develop a strong sales pipeline utilizing our contracted client list of some of the biggest companies
• Develop and maintain relationships with existing accounts to drive sales and maximize revenue
• Collaborate with internal teams to support marketing initiatives (Design, Logistics, Account Management and Merchandising)
• Anticipate customer needs by understanding and analyzing account history and trends
• Prepare and deliver compelling client presentations and business proposals (PowerPoint or similar)
• Problem-solve order related issues to provide the best solutions for customers
• Prepare quotes and process orders efficiently through Syncore (CRM tool) providing expert advice and recommendations on promotional products that align with our client’s branding and marketing objectives
• Create product ideation by sourcing from approved suppliers, researching industry trends, and working with internal marketing and merchandising teams
• Generate and analyze ROI reports for marketing campaigns and events, identifying areas for improvement
• Oversee the entire sales process, from initial contact to order fulfilment, ensuring a seamless experience for clients. Provide on-site support at client events as needed.
• Stay up-to-date with industry trends and maintain product knowledge to better serve clients
• Consistently achieve and exceed individual sales goals
• Build collaborative relationships across internal departments
• Contribute to team and company-wide goals
• Provide support to other teams as needed

Requirements:

• Bachelor’s degree and/or 3–5 years of relevant business experience
• Branded merchandise experience preferred
• Exceptional attention to detail, strong organization skills, and a proven ability to work effectively in a collaborative, team-oriented environment
• Excellent communication skills, both written and verbal, with comfort interacting across all levels, both internally and externally
• Self-motivated with problem-solving skills and a result orientated mindset
• Positive, energetic, and team-focused mindset
• Proficiency in Microsoft Office Suite