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Overview
Inter-Company Customer Service & Production Planner
Are you a relationship builder who loves turning moving parts into a clear plan? Join Morgan as the link between our inter-company customers and manufacturing teams—keeping orders, inventory, schedules, and commitments moving in the right direction.Â
Responsibilities
What You’ll Do
- Serve as the primary contact between inter-company customers and facility teams.
- Prepare quotes and manage order entry, acknowledgments, and follow-up.
- Build achievable production schedules around demand, capacity, materials, and lead times.
- Monitor inventory, replenishment needs, forecasts, and delivery commitments.
- Partner with Supply Chain, Sales, Engineering, Production, and Manufacturing to resolve issues.
- Identify demand and capacity conflicts early and help drive solutions.
- Use ERP planning messages and production data to keep priorities aligned.
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Qualifications
What You Bring
- High school diploma or equivalent.
- Customer service, planning, or manufacturing experience.
- Strong communication, organization, negotiation, and follow-through.
- Confidence working across departments and building lasting customer relationships.
- Proficiency with Microsoft Word and Excel.
- Bachelor’s degree, CPIM certification, or five years of manufacturing experience preferred.
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U.S. Person RequirementÂ
Due to export control requirements, applicants must be:Â
- Citizen of the United States, or
- Permanent resident alien of the United States, or
- Protected individual as defined by 8 U.S.C. 1324b(a)(3) as defined by 22CFR120.15
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Morgan Advanced Materials is an EEO/AA/M/W/D/V Employer Ind-1
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Learn more about this Employer on their Career Site
