Sales Support Specialist

Job DetailsJob Location: St. Paul - St. Paul, MN 55117Position Type: Full TimeSalary Range: $25.00 - $28.00 HourlyTravel Percentage: NoneJob Shift: DayJob description: Compensation: $25–$28 per hour (based on experience) Schedule: Full-time | Monday–Friday About the Role We are seeking a detail-oriented, Excel-driven professional to support our Director of Sales with reporting, CRM data management (Salesforce), and research initiatives that strengthen our sales performance. This is an internal-facing role focused on data accuracy, report creation, and identifying insights that improve execution. This position does not involve direct customer interaction or commission-based sales. The willingness to learn and understand our business, our customers, and becoming a SME in our CRM (Salesforce) will encourage success in this position. If you enjoy working in spreadsheets, organizing data, building reports, conducting research, and spotting trends others miss — this role is for you. What You’ll Do Build and maintain recurring reports using Excel (pivot tables, formulas, lookups) (this will be tested in the interview process) Manage data integrity and workflows within Salesforce CRM Pull, clean, and organize data into clear, readable formats for leadership Create dashboards and spreadsheets that improve visibility and accountability Conduct research to identify potential customers and market opportunities Identify trends and recommend process improvements Support reporting and performance tracking across all sales segments and branches Ensure accurate data flow in and between systems What We’re Looking For This role is ideal for someone who: Enjoys working in Excel and systems daily Prefers backend data and systems work over customer interaction Is highly detail-oriented and organized Likes turning messy data into clean, readable reports Can identify patterns and make practical recommendations Takes ownership and follows through without constant oversight Comfortable with direct exposure to leadership Why Join Us Stable, growing company Direct exposure to leadership Opportunity to build operational skills Clear expectations and measurable impact Competitive hourly pay If you enjoy bringing structure to data, improving systems, and supporting leadership with meaningful insights — we’d love to meet you. QualificationsRequired Skills & Experience Strong Excel skills (pivot tables, formulas, VLOOKUP/XLOOKUP, filtering, basic data analysis) Excel proficiency will be assessed during the interview process. 1–3 years experience in reporting, sales, operations, administrative, or data support roles Comfortable learning and working in CRM systems (Salesforce experience preferred) Strong research and organizational skills Clear written and verbal communication High level of integrity and accuracy Fluent in English, verbally and written (Spanish is a plus) Preferred (Not Required) Experience using Salesforce or another CRM Experience creating dashboards or performance reports Background in sales operations, business operations, or data support Benefits 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Tuition reimbursement Vision insurance