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Customer Service Representative - State Farm Agent Team Member

Cynthia Shifflett - State Farm Agent
Posted 11 days ago, valid for a month
Location

Stanardsville, VA, US

Salary

$24 per hour

Contract type

Full Time

Paid Time Off
Life Insurance

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Sonic Summary

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  • The position is for a Customer Service Representative with Cynthia Shifflett - State Farm Agent, focusing on exceptional customer experiences.
  • Candidates should have previous customer service experience and must hold a current Virginia insurance license and reside in Virginia.
  • The role involves establishing customer relationships, answering inquiries, and maintaining accurate records.
  • This remote position offers a competitive salary, with additional benefits including a Simple IRA, life insurance, and opportunities for advancement.
  • A minimum of one year of customer service experience is preferred for applicants.
Benefits:
  • Simple IRA
  • Life insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
*Remote Position: Must hold current Virginia insurance licensing and reside in Virginia*

ROLE DESCRIPTION:
As a Customer Service Representative with Cynthia Shifflett - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed. 
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Must be currently licensed and reside in Virginia.

Flexible work from home options available.




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