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Why Join American Express
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.Â
The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.
The Enterprise AI Platform organization partners with business and technology teams to shape the Enterprise AI strategy, bring emerging technologies to the forefront, and build scalable, reusable AI platforms. This team plays a pivotal role in enabling American Express to operate as an AI-powered enterprise by equipping teams with the skills, platforms, and seamless deployment capabilities needed to accelerate responsible AI innovation, enhance decision-making, and drive customer impact with speed and scale.
Join a team shaping the future of AI at American Express. You will work directly with business and product leaders to turn high-value opportunities into trusted, secure, and responsible AI solutions, while helping successful ideas become reusable capabilities across the enterprise.
FDE partners across American Express to transform high-value business opportunities into trusted, secure, and scalable AI solutions delivering measurable outcomes, accelerating adoption, and turning successful innovations into reusable enterprise capabilities.
Role Summary
As a Forward Deployed AI Engineer, you will partner closely with business units, product teams, and engineering organizations to identify and reframe high-value opportunities, translate business challenges into clear value propositions, and build working solutions using Generative AI, agentic systems, and intelligent automation.
You will take opportunities from discovery and demonstration through proof of value, production scaling, adoption, and transition to long-term ownership. Demonstrations are a means of validating grounded value propositions, not the end goal. You will be accountable for advancing credible opportunities into real adoption and durable ways of working, with each stage tied to measurable outcomes and balanced with enterprise requirements for security, reliability, and responsible AI.
This is a hands-on engineering role with a significant stakeholder engagement component. You will influence without direct authority, communicate across levels of seniority and technical familiarity, and work alongside engineers to build and deploy reliable software.
You will challenge assumptions about how work is performed, analyze processes as systems, and identify the technical, operational, and organizational levers that can improve them. You will define a longer-term direction while sequencing practical near-term solutions that build toward it.
Candidates may come from mobile, web, backend, distributed-systems, or workflow-platform backgrounds. What matters most is the ability to understand a system end to end, form a point of view, engage deeply with users, and turn direction into working software.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
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