Mentor Trainer FT

Mentor Trainer

About POWER

POWER is a mission-driven nonprofit dedicated to helping women reclaim their lives from addiction. We provide trauma-informed treatment and recovery support services for women with substance use and co-occurring disorders, fostering a safe, supportive environment where women can heal, grow, and build lasting recovery.

Why This Role Matters

The Mentor Trainer plays a vital leadership role within POWER's community-based recovery support services. This position combines direct peer mentoring with staff development responsibilities, helping to ensure that individuals impacted by substance use disorders receive high-quality, person-centered recovery support. Drawing upon lived experience and recovery expertise, the Mentor Trainer models best practices, develops mentor staff, and empowers participants to build recovery capital, strengthen natural supports, and achieve long-term wellness and recovery success.

What You'll Do

Mentor Training & Development

• Train newly hired Mentors on mentoring principles, recovery support services, professional boundaries, ethics, and engagement strategies.

• Facilitate Mentor onboarding, shadowing experiences, and competency development activities.

• Coach and support Mentors requiring additional skill development or performance improvement.

• Model effective mentoring practices and community engagement techniques.

• Assist with planning and facilitating Mentor meetings, trainings, case consultations, and professional development activities.

• Provide feedback and recommendations to the POWER Connection Supervisor regarding staff performance, training needs, and mentoring best practices.

• Support implementation of trauma-informed, recovery-oriented, and culturally responsive practices across the Mentor team.

Community-Based Recovery Support

• Maintain a caseload of approximately 20-30 participants engaged in community-based recovery support services.

• Conduct outreach and assertive engagement activities in homes, community settings, healthcare facilities, correctional environments, and other approved locations.

• Build trusting, recovery-focused relationships with participants through consistent support and encouragement.

• Share lived recovery experience appropriately to inspire hope and demonstrate recovery is possible.

• Assist participants in identifying strengths, overcoming barriers, and establishing meaningful recovery goals.

• Support participants in developing recovery capital and natural support networks.

• Encourage personal responsibility and self-advocacy while promoting participant choice and self-determination.

Recovery Planning & Resource Navigation

• Complete strengths-based assessments and collaborate with participants to develop individualized Recovery Plans.

• Monitor progress toward goals and regularly review recovery plans in accordance with agency requirements.

• Connect participants with community resources including housing, employment, education, transportation, healthcare, childcare, legal assistance, and social supports.

• Assist participants in navigating behavioral health, medical, social service, family-serving, and criminal justice systems.

• Educate participants on recovery support options and community resources.

• Support participants in accessing and maintaining engagement in substance use treatment, mental health services, and other appropriate supports.

• Promote utilization of natural community resources and peer support networks.

Recovery Coaching & Wellness Support

• Utilize Motivational Interviewing and recovery coaching techniques to increase motivation and engagement.

• Support participants in developing healthy coping skills, relapse prevention strategies, and recovery management practices.

• Encourage whole-person wellness, including physical health, behavioral health, and social well-being.

• Collaborate with healthcare providers, treatment professionals, and community partners to support participant goals.

• Provide education regarding mutual aid and recovery support groups, including 12-Step, faith-based, and other recovery pathways.

• Support participants utilizing Medication-Assisted Treatment (MAT) and other evidence-based recovery approaches.

Documentation & Program Operations

• Complete all required documentation accurately, professionally, and within established timeframes.

• Maintain participant records in compliance with confidentiality requirements and agency policies.

• Participate in team meetings, case consultations, supervision, and program improvement activities.

• Assist with community outreach, recruitment, and engagement efforts.

• Participate in ongoing professional development and required trainings.

• Collect and report outcomes data as required by program standards and funding sources.

What You Bring

Required

• High school diploma or GED.

• Minimum of five (5) years of demonstrated recovery from a substance use disorder.

• Willingness to appropriately share personal recovery experiences in support of participants' recovery journeys.

• Minimum of one (1) year of successful peer mentoring, recovery support, or related behavioral health experience.

• Experience working with individuals involved in substance use treatment, recovery support, behavioral health, child welfare, criminal justice, or related systems.

• Understanding of recovery-oriented systems of care (ROSC) principles and peer support practices.

• Knowledge of trauma-informed care and person-centered service delivery.

• Ability to engage and motivate individuals across various stages of change and recovery readiness.

• Demonstrated leadership, coaching, mentoring, and facilitation skills.

• Strong verbal, written, interpersonal, and organizational skills.

• Ability to work independently in community-based settings while maintaining accountability and professionalism.

• Proficiency with electronic documentation systems and basic computer applications.

• Valid driver's license and reliable transportation.

• Current automobile insurance meeting agency requirements.

• Ability to obtain and maintain Act 73, Act 33, and Act 34 Clearances.

• Commitment to supporting individuals utilizing multiple pathways of recovery, including Medication-Assisted Treatment (MAT).

• Ability to work effectively with diverse populations and contribute to an inclusive workplace culture.

Preferred

• Certified Recovery Specialist (CRS) credential.

• Certified Family Recovery Specialist (CFRS) credential.

• Experience training, coaching, supervising, or mentoring staff.

• Two (2) or more years of experience working in substance use, behavioral health, or community-based human services programs.

• Knowledge of Allegheny County community resources and service systems.

• CPR/First Aid certification.

• Experience facilitating groups, trainings, or workshops.

Compensation, Benefits & Perks

• Compensation is based on experience and qualifications.

Benefits Include

• Health, dental, and vision insurance

• Paid time off and holidays

• 401(k) with generous employer match

• Professional development and training opportunities

• Life Insurance, LTD, Tuition Reimbursement and more

• Travel reimbursement

Why You'll Love Working at POWER

• Enjoy working in lovely, peaceful spaces on our brand-new POWER Campus

• Easy commute with access to public transit and close to Parkway East

• Free parking on our Campus

• Be part of a diverse, inclusive, and supportive workplace culture

• Have access to a staff meditation room and art room

• Free coffee, because every shift deserves a good start

Work Schedule & Environment

• Full-time position

• Flexible schedule based on participant and program needs

• Regular community-based work throughout Allegheny County

• Some evening and occasional weekend availability required

• Combination of field work, office-based activities, training delivery, and participant engagement

Work Environment & Physical Requirements

• Frequent travel throughout Allegheny County and surrounding communities.

• Ability to work in participants' homes, community settings, healthcare facilities, courts, correctional facilities, and partner agencies.

• Ability to transport participants when authorized and appropriate.

• Ability to walk, stand, sit, and travel for extended periods throughout the workday.

• Ability to safely navigate community environments and respond appropriately to crisis situations according to training and agency policy.

• Ability to lift and carry up to 25 pounds occasionally.

Our Commitment to You

• Comprehensive onboarding and training

• Supportive, team-oriented work environment

• Opportunities for professional growth and advancement

Equal Opportunity Employer

POWER is committed to building a diverse and inclusive workforce. We encourage applicants of all backgrounds and experiences to apply.