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Customer Service Team Lead

JGSM
Posted 2 months ago, valid for 20 days
Location

Tampa, Hillsborough, FL

Salary

$55,000 - $65,000 per year

Contract type

Full Time

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Sonic Summary

info
  • We are seeking a reliable and motivated Customer Service Team Lead to guide our customer service department.
  • The role involves leading the customer service staff, assisting with training, and handling escalated customer issues.
  • Candidates should possess strong communication and leadership skills, with previous customer service experience preferred.
  • The position offers competitive pay and opportunities for growth within a supportive team environment.
  • A minimum of 3 years of customer service experience is required for this role.

Now Hiring: Customer Service Team Lead

We are looking for a reliable and motivated Customer Service Team Lead to support our customer service department and help guide our team to success.

Responsibilities:

  • Lead and support customer service staff

  • Assist with training new team members

  • Handle escalated customer issues

  • Ensure high-quality service and smooth daily operations

  • Monitor performance and provide feedback

Requirements:

  • Strong communication and leadership skills

  • Previous customer service experience preferred

  • Ability to multitask and stay organized

  • Professional and dependable

We Offer:

  • Competitive pay

  • Supportive team environment

  • Opportunities for growth

If you’re ready to take the next step in your career, apply today!




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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.