Quality Assurance Manager

Job DetailsLevel: EntryJob Location: Westchester - Tarrytown, NY 10591Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $70,000.00 - $75,000.00 SalaryTravel Percentage: Up to 25%Job Shift: DayWhat You’ll Do Chair IAHD’s Incident Review Committee (IRC) and the corrective action process   Conduct and manage investigations in accordance with OPWDD and Justice Center standards Support staff training on incident management, provide training to program teams on incident reporting requirements periodically during program staff meetings Provide oversight and monitoring of agency incident reporting Assign and review all investigations of reportable incidents and notable occurrences Act as liaison to outside monitoring agencies including OPWDD and NYS Justic Center Compile and prepare data for analysis for Annual Trend Report for reportable incidents, data pertaining to timeliness of investigations and initial reporting of incidents Maintain agency database for reportable incidents and occurrences Conduct POMS interviews (Personal Outcome Measures) monthly Become a member of the IAHD Leadership QualificationsEducational Requirements Bachelor’s degree in Human Services or a related field   Experience & Skills: 3+ years of experience in quality assurance, compliance, or investigations in human services Completion of OPWDD Investigator Training (or willingness to obtain) and must remain certified thereafter Strong organizational, analytical, and written communication skills Proficiency with Microsoft Office, IRMA, and WSIR systems Deep understanding of OPWDD, NYS Justice Center, and Department of Health regulatory frameworks A proactive mindset and a strong commitment to continuous improvement What IAHD Offers Competitive Salary Full Health Coverage (Medical, Dental, Vision, Rx) Agency-paid Life, Short- & Long-Term Disability Insurance 403(b) Retirement Plan with Financial Guidance Generous PTO: Vacation, Sick, Personal & Holidays Aflac Voluntary Benefits + Wellness Incentives Pre-tax Commuter Benefits PSLF-eligible Employer (Public Service Loan Forgiveness) Access to EAP & Exclusive Employee Discount Programs Tuition Reimbursement upon completion of two years of employment   Location: Tarrytown, NY   Schedule: Full-Time, Monday - Friday 9am-5pm   Vaccination: Must be fully vaccinated (COVID-19) Join IAHD’s mission to empower individuals with intellectual and developmental disabilities to lead meaningful and fulfilling lives. Apply today and help shape innovative programs that support inclusion, creativity, and community engagement. IAHD is proud to be an Equal Opportunity Employer committed to building an inclusive and supportive workplace for all.