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Table Games Floor Supervisor - Table Games Operations

Hard Rock Hotel & Casino Ottawa
Posted 16 days ago, valid for 3 days
Location

Tejon, NM, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The position available is for a Floor Supervisor in Table Games, responsible for providing superior service and supervising the gaming area.
  • Candidates must have a high school diploma and at least three years of table games experience, with two years in a management role preferred.
  • Key responsibilities include training team members, monitoring game integrity, addressing customer complaints, and ensuring adherence to gaming regulations.
  • The role offers a comprehensive benefits package aimed at promoting health, future planning, and work-life balance for team members.
  • Salary details are not specified in the job description.

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits

Job Description:

FLOOR SUPERVISOR - TABLE GAMES 

 

 
Responsibilities 

Under the direction of the Pit Manager, is responsible for providing superior service to both the internal and external customer.  The incumbent is also responsible for monitoring and supervising an area of a pit consisting of one or more games to assure the delivery of Customer Service standards, while maintaining the integrity of the games. 

  

Essential Duties & Responsibilities: 

  • Directly supervises dealer responsibilities in accordance with the company policies and procedures.  

  • Responsibilities include training team members, planning, assigning, and directing work.  

  • Appraising performance, rewards, and disciplining team members.  

  • Addressing complaints and resolving problems.  

  • Rating and tracking guests play.  

  • Assist guests in obtaining a marker. 

  • Making sure buy-ins are correct. Insures adherence to all gaming regulations. 

  • Performs all other duties as assigned 

Qualifications 

  • High Scholl Diploma required.  

  • Three years table games experience required.   

  • Two years in a Dual-Rated management level capacity or above is preferred.  

  • Must be knowledgeable in all primary casino games and most secondary games. 




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