Academic- Retention Coordinator

Job Profile:

Job Family:

Time Type:

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Job Description:

The School of Electrical, Computer and Energy Engineering (ECEE) at Arizona State University is seeking a dedicated Academic Success Retention Coordinator focused on online undergraduate student retention. This position plays a key role in supporting student success through academic advising, retention initiatives, and coordination of outreach and retention activities for online electrical engineering students. The coordinator will serve as the unit’s expert on outreach and retention strategies, and will report to the ECEE online team lead. All candidates needed to apply before 11:59 PM Arizona time on the day prior to the posted End Date 

Position Salary Range:

•  $58,000 -$63,500 annually; DOE

Essential Duties:

Academic Advising

• Provide academic advising to ECEE undergraduate students via phone, email, and video conferencing.

• Support student success and timely graduation by addressing academic concerns and making appropriate referrals to university resources.

• Communicate university, college, and school policies and procedures clearly to students.

• Utilize advising tools and software to monitor progress and support student success.

• Collaborate with academic departments and student services across ASU to ensure comprehensive support.

• Maintain accurate and timely student records and communications.

Retention Outreach & Coordination

• Identify students at risk of leaving the major or college and develop targeted outreach strategies.

• Analyze retention data using university systems such as Analytics and Salesforce.

• Partner with the Fulton Schools division of Academic and Student Affairs (ASA) to design and implement retention campaigns and follow-up plans.

• Train advisors on retention systems, tools, and best practices.

• Develop transition advising strategies to support students changing majors or transferring into/out of ECEE.

ASU 101-EEE Course Coordination    

• Assure all ECEE online first year students (FYS) are supported in the transition to ASU by enrolling in ASU 101-EEE online and receive FYS focused advising

• Facilitate communication of ECEE-specific initiatives, events, and resources to instructors and section leaders.

• Collaborate with faculty and advisors to annually update and enhance the ASU 101 curriculum based on ASA guidelines.

Desired Qualifications:

• Experience with Learning Management Support systems, particularly Canvas

• Experience advising first time students

• Experience advising undergraduate students

• Experience advising students in STEM majors

• Experience running reports and using data to make informed decisions regarding student outreach and retention

• Experience working with at risk student populations

• Experience collaborating with a constituency of faculty, staff, and students

• Experience with Salesforce case management 

Working Environment:

• This position is primarily performed in a professional office environment with the option for hybrid or remote work, depending on business needs and company policy. Employees regularly use computers, financial software, and standard office equipment to analyze data, prepare reports, and communicate with internal and external stakeholders.

• The role requires prolonged periods of sitting and working at a computer, with occasional standing, walking, and participation in meetings. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Department Statement:

Driving Requirement:

Location:

Funding:

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

To be considered, your application must include all of the following attachments:

• Cover letter

• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement: