Sales BDC Manager

BDC Manager – Multi Location

Join a Growing, Family-Owned Team!

Bettenhausen Automotive is expanding! As we grow our Sales BDC team to support three locations, we're seeking a motivated, hands-on BDC Manager to lead and develop our Business Development Center representatives. If you're an energetic, organized, and people-focused leader with a passion for driving results, we want you on our team!

At Bettenhausen, we're proud of our strong reputation built on honesty, teamwork, and putting people first-our customers and our employees. We don't just offer jobs; we offer careers. With a supportive, family-like atmosphere, real growth opportunities, and a free college education partnership with Strayer University, we're invested in your success.

What You'll Do

• Lead, coach, and develop a team of BDC Representatives to meet and exceed goals.
• Oversee daily operations of the Sales BDC for all store locations.
• Monitor call, lead, and appointment performance metrics to ensure efficiency and effectiveness.
• Implement process improvements to increase appointment show rates and conversion.
• Provide ongoing training and feedback to team members.
• Collaborate closely with Sales and Marketing departments to maximize lead generation and management.
• Ensure CRM data accuracy and timely follow-up on all customer leads.
• Promote and uphold our culture of positivity, professionalism, and exceptional service.

What We're Looking For

• 5+ years experience as Sales BDC Manager
• Experience overseeing multiple locations preferred
• Must have Automotive BDC experience
• Strong communication and motivational skills.
• Data-driven mindset with the ability to analyze and act on performance metrics.
• Excellent organizational and multitasking abilities.
• High energy, positivity, and a passion for customer satisfaction.
• Experience with dealership CRMs (e.g., VinSolutions, Reynolds & Reynolds preferred)

Compensation & Schedule

• Competitive salary based on experience
• Monthly Bonuses
• Full-time, 5 days per week (some evenings and Saturdays may be required)

Benefits That Care for You

• Health, Dental, and Vision Insurance
• Short-Term Disability & Life Insurance
• Accident, Cancer, Critical Illness, & Hospital Insurance Options
• 401K
• Paid Time Off (PTO)
• Employee Assistance & Referral Programs
• Free College Degree Program through Strayer University

Be Part of a Team That's Going Places

If you're ready to lead a high-performing BDC team and grow with an organization that values integrity, teamwork, and personal development, apply today!