Program Assistant 2 - Provider Management Specialist/Inspector

Education Requirements:

Position requires a minimum high school diploma; prefer a two-year college degree or other additional training beyond high school.

Work Experience Requirement:

Two to three years proven experience working in a professional office environment. 

Salary: $46,173.40 per year

CHSofNJ Benefits: Medical, Dental, Vision, FSA, Life/LTD, PTO, Non-Union 403(b)

Primary Job Responsibilities: 

• Provide mandatory CCDBG Orientation training to prospective family child care providers and family friend and neighbor providers
• Manage FCC Registration process in accordance with the Manual of Requirements for Family Child Care
• Manage Approved Home process in accordance with DFD policy
• Perform all home inspections for FCC, initial and renewal
• Perform all home inspections for Family, Friend and Neighbor providers, initial and annual re-inspection
• Record all FCC registration and renewal payments
• Review and understand all Inspection forms for both FCC and FFN Inspections
• Perform all FCC Program Observations
• Perform all FFN Program Observations
• Send electronic reminders for the performance of renewals in NJCCIS
• Review registrations submitted for omissions, send requests for omitted information
• Send reminders for renewal to be done in NJCCIS
• Review all renewal information for omissions and send pertinent reminders
• Issue Temporary Certificates of Registration.
• Issue new Certificate of Registration.
• Monitor the required number of FCC homes/ month per OOL regulations
• Ensure data is accurate on monitoring reports
• Review and learn the Manual of Requirements for Family Child Care Homes
• Utilize Licensing software through the NJCCIS portal (eXpedite), synchronize to ASCEND
• Ensure information is accurate in NJCCIS
• Ensure providers complete program profile annually
• Learn online CARI process for all in home providers
• Attend Family Child Care Organization NJ meetings monthly (FCCONJ) (travel required)
• Attend quarterly Office of Licensing meeting at designation OOL venue (travel required)
• Provide technical assistance to registered family child care providers
• Recruit new family child care providers
• Attend all community events for the purpose of recruiting new FCC providers
• Investigate complaints.
• Submit in a timely manner all required paperwork that is pertinent to any complaint
• Attend classes to learn the delivery of First Aid and CPR training
• Perform CPR/ First Aid training
• Explain ECC payment information to FFN’s and FCC providers who accept subsidies
• Enroll FCC providers in the Child and Adult Care Food Program
• Perform Child and Adult Food Care Program monitoring for FCC providers enrolled in the food program as required by regulation
• Submit in a timely manner all regulatory paperwork for CACFP
• Assist in the meal counts for CACFP, entering information into the database
• Perform technical assistance visits to FCC and FFN homes to assist parents in the use of IVR for e-Child Care attendance purposes as needed

Other Skills and Abilities:

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms and other office procedures and terminology. Flexibility to perform a range of clerical/support tasks, ability to work independently as well as within the unit. Excellent computer skills are required and knowledge of Microsoft Office Suite. Must have a car and valid driver’s license as travel is required. Bi-lingual/Spanish strongly preferred, but not required.

The Children’s Home Society is an Equal Opportunity/Affirmative Action Employer M/F/D/V. We celebrate diversity and are committed to creating an inclusive environment for all employees.