Cyrus Hotel - Housekeeping Floor Supervisor

HOUSEKEEPING FLOOR SUPERVISOR 

DEPARTMENT: Housekeeping 
REPORTS TO: Executive Housekeeper 
STATUS: Non-Exempt 

POSITION SUMMARY: 

The Housekeeping Floor Supervisor will be responsible for maintaining guestrooms, working areas, and the hotel premises in general in a clean and orderly manner according to cleaning and safety protocols. 

In addition, also coordinating daily housekeeping operations and maintaining the housekeeping operating standards.   The floor supervisor is responsible for inspecting guest rooms to ensure the room attendants deliver to an excellent Guest satisfaction and experience. On a case-to-case basis the floor supervisor may also be required to assist the housekeeping leadership in various activities/projects. 

RESPONSIBILITIES: 

• Inspects the cleaning and servicing of guestrooms. 
• Inspects the cleanliness of guest hallways. 
• Assigns special projects as directed by leadership. 
• Reports any needed repairs or discrepancies of guest rooms. 
• Ensures that all GRAs have appropriate supplies and linens. 
• Assists in the cleaning of guest rooms when necessary. 
• Assists in processing AM and PM room status reports. 
• Ensures that the GRA's linen cart is neat and well organized. 
• Ensures that linen closets on guest room floors are completely stocked. 
• Maintain supply cage stock, neat and clean at all times. 
• Must have all guest rooms punched in via the phone after completion. 
• Ensure all guest room doors be held open with a door stopper when needed. 
• Ensure VIP rooms must be inspected ASAP. 
• Ensure check out rooms are a priority. 
• Knowledge of hotel, facilities and events. 
• To ensure hotel, guest and associates are maintained in a safe and secure environment. 

QUALIFICATIONS: 

• Able to maintain 4-Diamond level cleanliness standards along with COVID cleaning protocols. 
• Able to work with management on special projects. 
• Able to set priorities for your section. 
• Strong attention to detail. 
• Sense of urgency. 
• Fast paced. 

PHYSICAL DEMANDS: 

• Exert physical effort in lifting/transporting at least 25 pounds.  
• Push/pull carts and other equipment up to 50 pounds. 
• Endure various physical movements throughout the work areas.  

EXPERIENCE: 

REQUIRED PERSONAL PROTECTIVE EQUIPMENT: