Plumbing Service Technician

Job DetailsJob Location: StrongBuilt Plumbing & Air (AZ) - TUCSON, AZ 85714Position Type: Full TimeTravel Percentage: Up to 25%Strongbuilt is a residential service company specializing in Electric, Plumbing, Heating & Air and has been in business since 2015. Strongbuilt has set a higher standard for contractors and grown rapidly. As a veteran-owned company, Strongbuilt owners and managers train our staff to act and behave with the respect and principles we followed during our active-duty tenure. We provide a great environment and culture focused on growth, development, and retention. We continue to grow every year!  Position Summary: As a Plumbing Service Technician, you'll diagnose and repair plumbing issues like leaks, clogs, and faulty fixtures, working independently to get the job done right while giving customers clear, honest information about their home. This position suits someone with real experience who's ready to work on their own and mentor others coming up in the trade. Key Responsibilities • Diagnose and repair plumbing issues, including leaks, clogs, fixture replacements, pipe repairs, and water heater installations • Perform inspections and preventive maintenance, testing water pressure, drainage, and system performance • Document work performed, materials used, and recommendations, and ensure all work complies with plumbing codes, OSHA regulations, and company standards • Provide clear, professional communication to customers about diagnoses, repairs, and options, educating them on preventive maintenance and upgrade opportunities • Collect payments and maintain your truck inventory • Collaborate with dispatch, service managers, and team members, supporting the training and mentoring of apprentices and technicians • Maintain your tools, equipment, and vehicle in safe, clean, working condition We Offer • Weekly pay with incentives and bonuses • 401(k) retirement with company match • Holiday pay, vacation pay, & paid time off • Company events & parties QualificationsRequirements Education • High school diploma or equivalent required • Plumbing trade school or technical training preferred Experience • 3+ years of plumbing service experience preferred • Journeyman plumbing license or state-required certification strongly preferred (may vary by  location) • Strong technical knowledge of plumbing systems, diagnostics, and repair practices Licenses/Certifications • Valid driver's license with clean driving record required Knowledge, Skills, and Abilities • Excellent communication and customer service skills • Ability to work independently, manage time effectively, and complete jobs efficiently • Proficiency with ServiceTitan or similar service management software preferred Physical Demands and Conditions • Lifting up to 75 lbs, bending, kneeling, crawling, climbing ladders, and standing for extended periods • Work performed indoors and outdoors, including confined spaces or adverse conditions Work Environment/Travel • Field-based role with daily travel to residential and commercial customer sites • May require evenings, weekends, or overtime depending on customer demand Ability to pass background check and drug screenin