IT Intern

Mid-Continent Group, a subsidiary of Great American, based in Tulsa, Oklahoma, specializes in commercial casualty coverages with an emphasis on general liability for the construction, energy, and difficult-to-place business in other industries. Mid-Continent Group provides a broad selection of General Liability, Commercial Auto, Inland Marine and Umbrella products.

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group, a Fortune 500 company, combines “small company” culture with “big company” expertise. Here, your ideas will be heard, and you’ll have the support to succeed. With over 35 specialty and property and casualty operations, there are always opportunities to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Mid-Continent Group is accepting resumes for IT Internship candidates starting employment in May through the summer of 2027 with a hybrid work schedule in Tulsa, Oklahoma. The Internship includes a combination of activities aimed at giving the intern a full understanding of the IT department and how it interacts with other functions within the organization. The program is a potential pathway to a career in insurance and/or technology. Internships typically consist of a 10-week period over the summer.

Responsibilities:

We are looking for a driven and collaborative IT Intern to join our Information Technology team. This internship offers a unique opportunity to gain hands-on experience across a variety of technical and user support functions, including data management and reporting, application development, quality assurance, infrastructure, and desktop support. Interns will work closely with experienced IT professionals and cross-functional teams to support business operations and contribute to meaningful projects that enhance our technology landscape.  Responsibilities will include:

• Participate in and gain knowledge of the daily operations and functions of the IT department.
• Participate in IT Agile projects to include API and application development, upgrades, defect resolution, quality assurance testing, and documentation.
• Support the IT team in troubleshooting and resolving system, application, and technology-related issues.
• Participate in team meetings, daily standups, and collaborative planning sessions to stay aligned with project goals and timelines.
• Provide technical support to end-users for hardware and software issues.
• Assist with database development, SQL query design, data integration, and application support initiatives.
• Assist with the evaluation, testing, and adoption of emerging technologies, including artificial intelligence (AI), automation, and productivity solutions.
• Participate in AI-driven initiatives by helping identify business use cases, testing AI tools and features, gathering feedback, and documenting results and recommendations.
• Collaborate with business and IT teams to explore opportunities for process automation, workflow optimization, and enhanced user experiences through AI-enabled technologies.
• Assist in creating training materials, demonstrations, and communications to support user adoption of new technology and AI capabilities.

Networking:

As an IT Intern, you’ll engage with professionals across the IT department, business units, and leadership teams, gaining exposure to a wide range of organizational functions. In addition to hands-on learning through project work and daily operations, interns participate in structured development activities such as knowledge exchange sessions designed to deepen their understanding of business processes and technology strategy.

Qualifications:

• 3.5 preferred GPA, with a 3.0 minimum GPA for consideration.
• Proven leadership skills through work experience (prior internship/co-ops a plus), campus involvement, and/or extracurricular activities.
• Superior communication, analytical, planning, and organizing skills.
• Self-motivated, as the nature of the internship may have virtual aspects.
• Current student in a bachelor’s degree program in a wide range of majors, with Insurance & Risk Management students encouraged to apply.
• May 2028-2029 graduate preferred but not required.

Company:

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.