DreamLab Experience Supervisor- Tyler, Texas

Job Summary: 

The DreamLab Experience Supervisor leads the design and delivery of high-quality, relevant, and locally-driven programs that engage Girl Scouts and inspire them to return year after year. Serving as a regional expert, this role curates a dynamic portfolio of in-person, partner-led, and troop-connected experiences that reflect the interests, cultures, and needs of girls, families, and volunteers within their geographic area. This role is deeply embedded in the community—building strong relationships with members, troop leaders, and local program partners. The Supervisor listens actively to membership needs, identifies emerging interests, and ensures every program is girl-centered, fun, and aligned with the Girl Scout Leadership Experience. By integrating satisfaction data, local insights, and collaborative planning with the membership team, the Supervisor ensures each region has a cohesive program plan that supports recruitment, retention, and year-round engagement.

Key Responsibilities:

East Texas DreamLab

• Design and develop the program portfolio for experiences offered at the East Texas  DreamLab in Tyler, Texas
• Responsible for meeting participation and visitation goals for the East Texas DreamLab
• Schedule and supervise area activity guides
• Maintain budget, supply inventory, and programmatic equipment to deliver high quality experiences in the East Texas DreamLab
• Serve as a lead site contact by providing excellent customer service including, but not limited to, communicating with and resolving problems for troop leaders, parents/caregivers, volunteers, and third party reservations. 

Local Program Development & Implementation

• Own and execute the regional annual program plan in alignment with GSNETX’s strategic priorities, ensuring offerings are relevant, accessible, and reflective of girls’ interests and community needs.
• Curate and deliver immersive, relevant Girl Scout experiences using the National Program Portfolio, including badge workshops, STEM, outdoors, healthy living, and financial literacy initiatives.

Community Engagement & Member Connection

• Act as a visible and trusted connector with girls, troop leaders, and families—soliciting feedback and staying attuned to their evolving needs and preferences.
• Partner closely with Membership staff to understand troop dynamics and support volunteer-led programming with tools, curriculum, and connections to local resources.

Area Program Coordination

• Partner with local nonprofits, educational institutions, businesses, and cultural organizations to co-create impactful, co-branded programs when aligns with program goals.
• Ensure GSNETX is seen as a sought-after collaborator and that community partners are excited to reach girls through meaningful programming.

Data-Driven Decision Making

• Use program participation data and girl/volunteer satisfaction surveys to evaluate and refine offerings, ensuring experiences are high-quality, relevant, and contribute to Girl Scout retention and growth.
• Identify gaps in program delivery and recommend new solutions or formats to increase reach and satisfaction.

Program Management & Logistics

• Lead planning and execution of council-sponsored events and series, including curriculum development, scheduling, registration, communication, and budget management.
• Ensure programs are delivered on time, within budget, and to standard, with effective communication to all stakeholders.

Site Responsibilities 

• Oversee and execute site register operations for the GSNETX East TX shop, which includes sales, returns, and patch pick up.
• Communicate with retail team on necessary information to successful operate shop such as but not limited to shop sales, special event, and patch request and pick ups.

Qualifications:

• Experience in youth program development, community engagement, or educational programming
• Strong project management skills and ability to coordinate multiple events simultaneously
• Proven ability to build trust and relationships with diverse families and community partners
• Understanding of girl development and the value of experiential learning
• Passion for the Girl Scout mission and a commitment to equity, inclusion, and innovation

Essential Functions: 

• Possesses extensive knowledge of the Girl Scout National Program Portfolio and develops aligned curriculum to serve local needs.
• Implements the GSNETX STEM, Healthy Living and Financial Literacy strategies through curriculum and council offerings.
• Identifies needs and trends of membership and develops programs and solutions accordingly. 
• Manages budget for individual events and utilizes discretion to make decisions about fund allocations.
• Is timely and professional in all communication with parents, volunteers, coworkers and girls.
• Establishes best practice to ensure efficiency and consistency in completing administrative tasks.  
• Project manager of various programs. This includes, but is not limited to, pre and post event logistics, curriculum development and overseeing budget.  

Other:  

• This is an in person position with Office at East Texas DreamLab
• Must be able to travel within established geographic areas and council service centers, as necessary.  
• If applicable, must have reliable transportation, hold a valid driver’s license and meet GSNETX driving record & automobile insurance requirements.
• Performs other duties, as assigned.  

 Core Competencies:  

• Achieves Results
• Collaboration and Teamwork
• Planning and Organizing
• Relationship Building
• Customer Focus

Job Qualifications:

• Bachelor’s degree required or equivalent work experience. 
• 2-3 years progressive experience in children’s programming, including program design, implementation & evaluation.
• Strong project and people management skills.
• Critical thinking and creative problem solving skills.
• Demonstrated strength in both verbal and written communication.
• Ability to work with minimal supervision.
• Ability to work in a team environment.
• Willingness and ability to work independently within the framework of the council’s plan of work.
• Proficient in Microsoft Office Suite including Word, Excel and PowerPoint. Salesforce experience is a plus.
• Demonstrate and promote a climate of courtesy, respect and professionalism to coworkers, the volunteers served by this council, and others with whom her/his job puts her/him in contact
• Willingness to work a flexible schedule including evenings and weekends.
• Demonstrate and promote a climate of courtesy, respect and professionalism to coworkers, the volunteers served by this council, and others with whom this job puts them in contact.
• Upon employment, employee must register as an adult member in the Girl Scout organization and subscribe to the tenets of the Girl Scout Promise and Law. 
• Attendance is an essential job requirement defined as having regular, consistent, reliable, punctual and predictable attendance including the ability to work regular hours and shifts, before and after hours, and on weekends, when required.
• Must complete and pass a criminal background check and complete required safety training including Protecting Our Girls, ALICE active shooter training, passenger van transportation training, and First Aid/CPR.