Sr. Assistant Sales Manager

Job DetailsJob Location: Universal City Walk Hollywood (CA) - Universal City, CA 91608Position Type: Full TimeSalary Range: $27.00 - $27.00 HourlyJob Shift: Open AvailabilityLead the Business. Inspire the Team. Elevate Every Experience. Reports to: Director of Retail Brand Experience Supervises: Assistant Store Managers, Skincare Specialists, Sales Lead, Sales Specialists Compensation: Starting at $27/hour + uncapped commission + 100% of tips + skincare bonuses At Nectar Life, we transform the bath and body experience into something vibrant, playful, and unforgettable. Our products are plant-based, cruelty-free, and full of personality, just like our people. As Senior Assistant Store Manager, you are the leader of the store. Reporting directly to the Director of Retail Brand Experience, you drive business results, develop future leaders, and create the luxury retail experience that keeps guests coming back. If you've successfully led high-performing retail teams and are ready to own the business while inspiring others to grow, we'd love to meet you. WHO YOU ARE An experienced retail leader who knows how to inspire people, drive results, and create unforgettable customer experiences. You: Thrive in a fast-paced, performance-driven environment. Lead with confidence, accountability, and emotional intelligence. Love coaching people and helping them reach their potential. Balance exceptional customer service with strong business performance. Build positive, high-performing teams that enjoy coming to work. Lead by example and aren't afraid to jump onto the sales floor. WHAT YOU'LL DO Lead the Business Own the daily performance of the store. Drive sales, payroll, and operational results. Monitor KPIs including sales, conversion, average ticket, payroll, labor, and customer engagement. Develop action plans that improve store performance. Lead the sales floor and coach in real time. Celebrate wins while holding the team accountable. Develop Great Leaders Assist with onboarding and retaining top talent. Coach Assistant Store Managers, Sales Leads, Skincare Specialists and Sales Specialists. Conduct performance reviews and ongoing coaching conversations. Assist in developing future leaders through mentorship and succession planning. Foster a culture of accountability, recognition, and continuous improvement. Deliver an Exceptional Customer Experience Ensure every guest receives a luxury-level experience. Coach elevated selling behaviors and product demonstrations. Resolve customer concerns with professionalism and care. Build customer loyalty through memorable interactions. Create a fun, energetic, and engaging store culture. Own Store Operations Assist in scheduling, payroll execution, merchandising, and inventory. Maintain premium visual merchandising standards. Ensure operational excellence and policy compliance. Support inventory accuracy and loss prevention initiatives. Partner with the Director of Retail Brand Experience to execute company initiatives. Serve as the primary leader responsible for daily store operations. YOU'LL LOVE THIS ROLE IF YOU Have 3–5+ years of retail experience, ideally in luxury, specialty, or premium retail. Have 2+ years leading teams as an Assistant Store Manager, Store Manager, or equivalent leadership role. Know how to coach people while driving measurable business results. Understand retail KPIs and know how to turn numbers into action. Enjoy building strong teams and developing future leaders. Want to make a meaningful impact in a growing global brand. Are comfortable working evenings, weekends, and holidays. Can lift up to 40 lbs as needed. Maintain a professional appearance aligned with brand standards. WHY NECTAR LIFE? Strong leadership, meaningful feedback, and internal growth opportunities. A values-driven company expanding globally, from Downtown Disney to Singapore. Commission on every eligible sale. Once you hit the threshold, there's no cap. Bonuses available on select LED devices and skincare products. 100% of tips go directly to you. Our top earners make over $9/hour in tips, while the team average is $2.25/hour in additional pay. Our team averages $22.30/hour in total compensation across all roles, including tips and commission. If you're passionate about leading high-performing teams and delivering exceptional guest experiences, you'll join a company where performance is recognized and rewarded. Our team members have earned meaningful additional compensation through commissions, tips, and bonuses, with actual earnings varying based on performance, hours worked, and store location. Real Earnings. Real People. (2024–2025) The figures below reflect actual additional earnings from Nectar Life team members. Actual earnings vary based on hours worked, sales performance, store location, tips, and commission eligibility. Lowest additional earnings (tips + commission + bonuses): $4,425 Median additional earnings: $7,728 Top 25% earned $19,118+ Highest additional earnings: $26,349 Apply today and help lead the Nectar Life experience. QualificationsSuccessful candidates typically bring: A proven track record of achieving sales goals and leading high-performing teams. Excellent communication, organizational, and conflict-resolution skills. The ability to build a culture of accountability, recognition, and continuous improvement. A passion for delivering exceptional guest experiences while developing future leaders. Ability to adapt quickly in a fast-paced environment while effectively managing multiple priorities. Benefits Health insurance Dental insurance Vision insurance Supplemental insurance Employee Assistance Program Employee discount