Quality Engineer

About the Job – Quality Engineer

JTEKT North America is a global leader in engineering and manufacturing automotive systems, bearing solutions, and high‑performance machine tools. Our Vonore, Tennessee location is seeking a driven Quality Engineer ready to ensure product excellence, strengthen customer satisfaction, and contribute to a culture of continuous improvement. In this role, you will act as the voice of the customer, support root‑cause analysis, drive corrective actions, and collaborate closely with production, suppliers, and cross‑functional teams. You’ll support new launches, conduct audits, analyze quality data, and help maintain strong quality, health, safety, and environmental systems.

Summary/Purpose
Ensure part quality by addressing end user, customer, internal, or supplier concerns
Essential Duties and Accountabilities: 
•    Support activities maintaining the quality of the products within the production process
•    Act as the voice of the customer to JTEKT departments
•    Analyze for root cause and verify corrective action effectiveness for internal and external nonconformances
•    Develop and conduct audits on systems or products
•    Support launch activities for new or revised products
•    Contribute to quality, health, safety, and environmental maintenance
•    Support other JTEKT facilities and travel as required
•    Work daily overtime and Saturdays and/or Sundays when directed by immediate supervisor or, as necessary, to complete essential job duties.
•    Perform other duties as assigned

Supervisory Responsibilities:
•    This position has no supervisory responsibilities
Job Knowledge, Skills, and Abilities: 
•    Excellent verbal and written communication skills
•    Ability to work effectively with customers, suppliers, and all levels of the JTEKT organization
•    Self-motivated and able to work without close supervision
•    Strong statistical and analytical skills
•    Experience in tight tolerance machining and assembly manufacturing
•    Experience in using simple gages (micrometers, calipers, etc.)
•    Ability to travel, as required, to customers, suppliers, and to provide quality support to all JTEKT facilities
•    Basic knowledge of applicable quality, health, safety, and environmental management systems

Education and Experience: 
•    Bachelor’s Degree in Engineering, Math, Physics, or other related fields of study
•    5+ years of quality and/or engineering related experience in a manufacturing environment
•    ASQ and/or Six Sigma Certification is preferred

*The above may be waived by the department Manager and the Human Resources Manager if the candidate is otherwise qualified.

Work Environment/Physical Demands: 
•    Sit with intermittent walking
•    Manual dexterity for such duties as stapling, collating, sorting, filing, typing, and writing
•    Communicate (hearing and speech) with individuals in person, by phone, or through VOIP
•    Visually read reports, computer screen, etc.
•    Maintain a minimum of 8 hours worked/day, 5 days/week 
Employee may perform other duties as requested, directed, or assigned.