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Description
Qualifications:
- Ability to do mathematical calculations and grammar skills usually acquired through a 12th grade education.
- Good telephone diplomacy and record of attendance.
- Working knowledge of calculator, products, ability to cross reference competitor’s product, computer entry, and transmission.
Typical Duties and Essential Responsibilities:
- Clarifies descriptions, checks prices, and assigns plant mail and telephone purchase orders daily.
- Compares and matches confirmations with telephone orders for accuracy.
- Timely processes change orders, quotations, material return authorizations and cost requests.
- Maintains and keeps current regional open order file.
- Monitors ship dates and advises customers of order status.
- Upon request, expedites and traces overdue purchase orders as well as figures freight costs.
- Timely follow-up on quotes and sample orders.
- Performs any other related duties as assigned by immediate supervisor and other management as required.
Quantifiable Measures:
- Timeliness of mail and telephone orders daily, accuracy of required reports and description clarification and plant assignment.
- Open order file current and correct.
- Accuracy of pricing.
- Proofreading and expediting current and accurate.
- Filing current and correct.
- Quotations, change orders, cost requests, and material return authorizations current and correct.
Requirements
Qualifications:
- Ability to do mathematical calculations and grammar skills usually acquired through a 12th grade education.
- Good telephone diplomacy and record of attendance.
- Working knowledge of calculator, products, ability to cross reference competitor’s product, computer entry, and transmission.
Typical Duties and Essential Responsibilities:
- Clarifies descriptions, checks prices, and assigns plant mail and telephone purchase orders daily.
- Compares and matches confirmations with telephone orders for accuracy.
- Timely processes change orders, quotations, material return authorizations and cost requests.
- Maintains and keeps current regional open order file.
- Monitors ship dates and advises customers of order status.
- Upon request, expedites and traces overdue purchase orders as well as figures freight costs.
- Timely follow-up on quotes and sample orders.
- Performs any other related duties as assigned by immediate supervisor and other management as required.
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