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DFS Business Development Manager - Dar es Salaam

KCB Group
Posted 13 days ago, valid for 24 days
Location

Washington, DC, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The position involves driving digital financial services (DFS) business growth in Dar Es Salaam through targeted strategies for customer acquisition and revenue increase.
  • Key responsibilities include expanding mobile and internet banking adoption, growing the merchant acquiring business, and developing an agency banking network.
  • The role requires establishing strategic partnerships and conducting market intelligence to identify opportunities for growth.
  • Candidates should have a minimum of 4 years of experience in relevant fields, with a preference for those holding a Bachelor's degree in Banking/Finance or a Master's degree in Business Administration.
  • The salary for this position is not specified in the job description.
  1. Drive DFS Business Growth
    Develop and execute area specific strategies to increase customer acquisition, transaction volumes, and revenue across all digital and other channels in Dar Es Salaam.
  2. Expand Mobile and Internet Banking Adoption
    Lead initiatives to onboard retail, SME, and corporate customers onto mobile banking and internet banking platforms while driving usage.
  3. Grow Merchant Acquiring Business
     Identify, acquire, and manage merchants for POS, KCB LIPA, and online payment acceptance solutions to increase card and digital payment usage.
  4. Develop Agency Banking Network
    Recruit, onboard, train, and manage agency banking partners to improve financial service accessibility and transaction growth.
  5. Build Strategic Partnerships
    Establish and maintain relationships with business organizations, payment service providers, tourism stakeholders, and community organizations to drive DFS adoption.
  6. Market Intelligence and Opportunity Identification
    Analyze market trends, competitor activities, customer behavior, and emerging opportunities to inform growth strategies.
  7. Manage Sales Pipeline and Business Development Activities
    Generate leads, conduct sales presentations, negotiate commercial terms, and close business opportunities across DFS products.
  8. Monitor Performance and Deliver Growth Targets
    Track key performance indicators (KPIs) including customer acquisition, active users, transaction volumes, merchant growth, agent productivity, and revenue generation.
  9.  Coordinate Cross-Functional Execution
    Work closely with business segments, operations, technology, risk & compliance, marketing, and branch teams to ensure successful implementation and adoption of DFS solutions
  10. MINIMUM POSITION QUALIFICATION REQUIREMENTS

 

  1. Academic & Professional
ParticularsDetailSpecific Field or QualificationNeed Type[1]
Education Bachelor’s degreeBachelor in Banking/Finance or equivalent

RQ

Professional QualificationsMerchant Acquiring and card background

AA

Master’s DegreeBusiness Administration

AA

 

  1. Experience

 

 

Total Minimum No of Years Experience Required

 

 4


 

[1] Need Types are : RQ = Required, AA = Added Advantage

 




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