Community Services Director

Community Services Director

Careline Crisis Services is seeking a Community Services Director to lead programs and partnerships that strengthen support for Alaskans experiencing crisis and connect communities with meaningful resources and services.

This position provides direct supervision, coaching, and performance management for the Tribal Liaison, Outreach Specialist, AfterCare Specialist, and Public Safety Liaison. The Community Services Director ensures programs meet established goals, grant deliverables, and contractual requirements while identifying opportunities to improve services and increase community impact.

A key part of this role is building strong, collaborative relationships with Tribal organizations, healthcare systems, public safety agencies, behavioral health providers, state agencies, and community partners. The Director represents Careline in local, regional, and statewide coalitions and planning efforts and helps advance Alaska's crisis care continuum.

The ideal candidate is a collaborative leader who can build relationships, support staff, manage programs, and translate organizational goals into meaningful community outcomes. We value experience and perspectives from diverse backgrounds and encourage candidates to think broadly about how their education, professional experience, community involvement, and lived experience have prepared them for this role.

As a member of the Careline team, you will interact with clients, staff, and community partners in a respectful and empowering manner. You will model Careline's culture and values while maintaining professionalism, confidentiality, and compliance with applicable laws, regulations, and organizational policies.

Minimum Qualifications
Associate degree in psychology, social work, behavioral science, or a related field; two years of applicable work experience may be substituted. Strong communication and interpersonal skills.
Experience in community engagement, partnership development, and systems collaboration. Experience supervising staff and managing programs. Commitment to trauma-informed, culturally responsive, and person-centered practices. Ability to work effectively with people from diverse backgrounds, cultures, and lifestyles.

Preferred Qualifications
Bachelor's degree in Human Services, Social Work, Public Health, Public Administration, Behavioral Health, or a related field; applicable experience may be substituted. Two or more years of experience implementing programs within Alaska in crisis services, behavioral health, healthcare, Tribal health, public safety, or nonprofit settings. Three or more years of experience in program supervision and leadership.

Reports to: Executive Director

Hours: Full-time, 40 hours per week. Flexible schedule; occasional overtime, evenings, and weekends may be required.

Salary: Range 41; exempt position.

Location: This position may be filled as a fully remote role for the right applicant. This position may also be located out of either of our locations in Wasilla or Fairbanks, Alaska. 

Careline Crisis Services, Inc. is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status, or any other category protected by applicable federal, state, or local laws.