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Employment Type: Hourly
Work Arrangement: HybridÂ
Position Summary:
Major Duties and Responsibilities:
- Institute and maintain a deduction log that will formally track all customer deductions and the status of each deduction. Prepare monthly report to explain deduction findings.Â
- Investigate customer deductions, payment discrepancies, and unapplied cash items to ensure accurate account reconciliation.
- Provide current status of customer accounts, to include status of open credit memos, aging debit memos and unresolved Unapplied Cash. Â Provide analytical reports as requested.
- Under the direction of the Customer Accounting Lead, upon authorized approval, enter A/P check requests via AS400 or TPMS according to established procedures.
- Under the direction of the Customer Accounting Supervisor, use written and telephone contact with customers to request backup, dispute invalid deductions as well as receive payment information on invalid short pays.
- Within TPMS, review assigned billback entries in WIP, RFA, Approved and Payment Request status ensuring all items reach Paid status.Â
- Transfer CCD sales in an accurate and timely manner by resolving integrity report errors and creating manual entries as needed.
Education and Experience:
- High school diploma or equivalent experience; Associates degree in a Business related field is preferred.
- 2+ years of experience in Accounts Receivable, Collections, Accounting, Billing, or Customer Financial Services preferred.
Knowledge and Skills:
- Strong mathematical skills and working knowledge of relevant software and mainframe capabilities. Â
- Ability to work under minimal supervision and as part of a team. Â
- In-depth knowledge of standard accounts receivable procedures.
- Diplomatic skills needed to solve customer generated problems. Â
- Ability to deal with various types of customers from mass merchandisers to small, local operations. Â Â
Why Join Us:
Ventura Foods innovates and manufactures food solutions for foodservice and retail businesses.  We make exclusive products for the world's most iconic restaurants and retailers, we provide ready-to-go product solutions for professional kitchens, and we make consumer brands everyone knows and loves.  When you work for Ventura Foods, you get a strong foundation of training, a manager who cares about you and celebrates your success, a safe environment, and challenging work.  As part of our team, your future is limited only by how much you’re willing to push yourself to get there.  We invest in your growth because you invest in ours. Â
Ventura Foods offers career growth opportunities as well as competitive compensation and benefits:
- Medical, Prescription, Dental, & Vision – coverage beginning on your 1st day for eligible employees
- Profit Sharing and 401(k) matching (after eligible criteria is met)
- Paid Vacation, Sick Time, and Holidays
- Employee Appreciation Events and Employee Assistance Programs
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Physical Demands:
All jobs require sufficient physical strength and dexterity to perform the required task(s) and typically also require at a minimum: intermittent sitting, standing, walking, climbing, squatting, kneeling, pushing, and pulling. Â Occasional lifting and/or moving up to 50 pounds or more with assistance may also be required. Â Please see the job description for specific requirements.
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Work Environment:
Please see the job description for specific requirements of the position for which you are applying. Employees must be willing and able to wear personal protective equipment as required by Company policy and/or legal requirements.  In addition, certain jobs may require employees to:
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Our Culture
Our Culture reflects our commitment to treating every employee with respect and creating an environment where people can do their best work. We rely on a variety of strengths, backgrounds, and experiences across our teams to help us innovate, grow, and deliver for our customers. By fostering a workplace that is supportive, collaborative, and grounded in integrity, we continue to attract strong talent and meet the high expectations of a rapidly evolving marketplace.
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Ventura Foods is proud to be an equal opportunity employer. Â All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
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Ventura Foods may use Artificial Intelligence (AI) assisted tools at certain stages of our hiring process, including identifying & sourcing candidates, reviewing applications and matched candidates on job boards and websites, and generating screening questions to help us work more efficiently and consistently. We regularly review our tools to promote fairness and reduce the risk of bias. However, while these tools support our process, every hiring decision is made by a real person on our team. Applicants in the State of New York may request an alternative process by contacting us at VFaccessibility@rescocompany.com.
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