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Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
About the Role:
Royal Palm Beach Medical Group LLC/Hellocare Medical Group is looking for a motivated and organized Office Manager to keep our medical practice running smoothly and efficiently. This is a fantastic opportunity to play a key leadership role in a dynamic healthcare environment where your contributions directly impact patient experience and staff success.
Responsibilities:
- Oversee daily front and back office operations to ensure a seamless patient experience
- Manage scheduling, staffing, and coordination of administrative and clinical support teams
- Handle billing, insurance verification, and medical records compliance
- Maintain HIPAA compliance and ensure adherence to healthcare regulations and policies
- Manage vendor relationships, office supplies, and facility needs
- Resolve patient concerns and escalate issues as appropriate
- Prepare reports and assist leadership with budgeting and operational planning
- Support the organization’s participation in ACO, HEDIS, Medicare Advantage, and other value-based care programs.
- Work with providers and staff to improve clinical quality measures and close patient care gaps.
- Monitor measures such as annual wellness visits, cancer screenings, diabetes care, blood pressure control, medication adherence, immunizations, and post-discharge follow-up.
- Develop patient outreach processes for overdue appointments, preventive screenings, and chronic-care follow-up.
Requirements:
- 3+ years of office management experience, preferably in a medical or healthcare setting
- Familiarity with medical billing, coding, and insurance processes
- Strong knowledge of HIPAA regulations and healthcare compliance standards
- Proficiency with Electronic Health Records (EHR) and practice management software
- Excellent communication, leadership, and problem-solving skills
- Highly organized with the ability to multitask in a fast-paced environment
- Associate's or Bachelor's degree in Healthcare Administration or related field preferred
About Us:
Royal Palm Beach Medical Group LLC is a trusted healthcare provider serving the Royal Palm Beach, FL community with a commitment to compassionate, high-quality patient care. Our team is dedicated to creating a welcoming environment where both patients and staff feel valued and supported. We pride ourselves on a collaborative workplace culture that encourages professional growth and excellence in healthcare delivery.
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