Clinical Director

We have a full-time salaried position available for a Clinical Director at our West Des Moines clinic location. 

“UCS Healthcare values me as an employee.”  “I’m given the latitude to do my job.”  “UCS Healthcare is making a difference in our community.”  “My supervisor is caring and understanding and is rooting for my success!”

These are just a few quotes from a recent employee survey. Many employers promise competitive salaries and benefits, but more than that is required to provide a fulfilling career. What will? How about an organizational culture of mutual respect? Or maybe a career that is not ‘corporate,’ where profits come before people?

As an integrated healthcare non-profit, we put people first. We pay for a vast majority of your health insurance premium as part of our robust benefits package. We provide real opportunities for advancement and growth while doing work that makes a difference in our communities. We are inclusive and firmly believe that bringing your authentic self to work improves teams and helps our clients thrive.

If you're seeking a workplace that aligns with your values, where your contributions are appreciated, and where you can make a tangible impact, consider joining our team. Rather than waiting for others to catch up with UCS Healthcare, apply with us. Our team members tell us that they are grateful they did. Join us in our mission to create hope for healing and lifelong well-being.

Reports To:  Chief Executive Officer  

Job Summary:  

The Clinical Director creates, implements, and manages counseling programs that cater to individuals with behavioral health needs, including mental health, substance use, and problem gambling disorders. The Clinical Director is responsible for providing strategic direction and leadership for the department, overseeing clinical operations, and implementing quality improvement initiatives. The Clinical Director is a member of the leadership team and works with other leaders to provide strategic leadership, interdepartmental collaboration, and operational management to UCS Healthcare.

As part of UCS Healthcare, the Clinical Director will comply with all federal, state, and local regulations, as well as UCS policies and procedures, including patient confidentiality, HIPAA/42CFR part 2, and CARF requirements. They will embody UCS Healthcare's core values, work effectively within a team, provide or support patient-centered services, and strive to deliver the highest level of care.

Essential Functions (65%): 

• Lead the development, implementation, and management of treatment counseling programs and treatment modalities based on evidence-based practices that align with accreditation standards and government regulations. Work collaboratively with the executive leadership team and other department heads to align clinical operations with organizational strategies and goals.
• Direct the development and application of clinical policies and procedures to support consistent and high-quality service delivery. Implement and monitor continuous quality improvement initiatives to enhance care delivery and optimize patient outcomes. 
• Oversee day-to-day behavioral health operations, ensuring compliance with licensure, accreditation standards, and all regulatory guidelines.
• Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
• Ensure Clinical Supervisors effectively implement departmental policies and procedures, maintaining consistency across all clinical teams.
• Direct, supervise, and evaluate supervision of clinical and direct-service personnel addressing: 

• Clinical decision-making
• Clinical documentation quality and timeliness 
• Ethics and legal aspects of clinical practice and professional standards
• Promoting continued professional growth and ensuring they deliver culturally competent care
• Electronic Health Record (EHR) functionality, efficiency, accuracy, and compliance

Team Management and Development

Other Duties (35%)  

• Mediate, manage, and respond to provider and/or patient needs/concerns/crises. 
• Act as a liaison with state health department officials, accrediting agencies, and licensing boards to ensure compliance and address external inquiries or audits.
• As needed, supervise Masters level students for practicum or internship experiences. 
• Administer the department’s fiscal operations, including budget planning, resource allocation, and expense authorization in alignment with organizational goals. 
• Other duties as assigned

Supervisory Responsibility:  See organizational chart.   

Physical Requirements:   

• Must be accessible by phone or email regularly to address operational needs.
• Communicating with others to exchange information.
• Ability to sit for extended periods and work on a computer.
• A valid driver's license is required and liability insurance or an equivalent means of reliable personal transportation and coverage as travel within the state of Iowa may be necessary.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.