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Customer Service Representative - State Farm Agent Team Member

Jim Saxton - State Farm Agent
Posted a month ago, valid for 21 days
Location

West Lake Hills, TX, US

Salary

$45,000 - $55,000 per year

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • The position is for a Customer Service Representative at Jim Saxton - State Farm Agent, requiring previous customer service experience.
  • Candidates should possess strong communication and interpersonal skills, along with being detail-oriented and able to multitask.
  • The agency offers a competitive salary, licensing reimbursement, and opportunities for professional development and advancement.
  • Benefits include paid time off, training, a performance-based bonus, and a flexible schedule.
  • The ideal candidate will be self-motivated and dependable, contributing to a supportive and high-performing team environment.
Benefits:
  • Licensing paid by agency
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 2009 and currently lead a team of nine. I've been with State Farm since 1996, beginning my career as a team member before moving into management and eventually opening my own agency. I'm a graduate of the University of Texas, where I studied Marketing and played football. My wife and I have two sons, and I enjoy building both strong teams and lasting customer relationships.

Giving back to the community is a priority for me. I serve on the Board of the National Football Foundation, stay active in my local church, and support a variety of charitable organizations and community events throughout the year.

Our agency offers licensing reimbursement, professional development, opportunities for career growth and advancement, and a strong commitment to work-life balance. We believe in investing in our team and helping each person reach their full potential.

Our culture is competitive, family-oriented, and built on teamwork. I'm looking for someone who is self-motivated, dependable, and enjoys working with others. If you're driven to grow, take initiative, and want to be part of a supportive, high-performing team, we'd love to meet you.

ROLE DESCRIPTION:
As a Customer Service Representative with Jim Saxton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed. 
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.



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