Position Summary
The Roofing Service Technician is a skilled field professional responsible for investigating, diagnosing, repairing, and resolving residential roofing concerns. This position requires more than the ability to perform a repair. The ideal technician understands roofing systems as a whole and can identify the root cause of leaks, failures, and deficiencies, determine the appropriate corrective action, and complete or recommend a lasting solution.
Duties and Responsibilities
● Perform comprehensive inspections of residential roofing systems to identify leaks, damage,
installation deficiencies, and potential failure points
● Diagnose the source and root cause of water intrusion and other roofing concerns
● Perform roofing repairs, maintenance, and corrective work according to manufacturer
specifications and industry best practices
● Inspect shingles, flashing, penetrations, decking, underlayment, ventilation, gutters, siding, and
related exterior components
● Evaluate roof penetrations and roofing components associated with residential solar installations
● Determine whether conditions can be appropriately repaired or require a larger scope of
corrective work
● Identify workmanship, material, structural, ventilation, or exterior conditions that may be
contributing to a concern
● Develop clear repair recommendations and identify materials, labor, and additional resources
required to complete the work
● Complete quality-control inspections when needed to verify workmanship and identify corrective
actions
Requirements and Qualifications
● High school diploma or GED required
● 5+ years of hands-on residential roofing experience strongly preferred
● Has strong hands-on knowledge of residential roofing systems, installation, repair, and
troubleshooting
● Approaches service calls with a diagnostic and solution-oriented mindset
● Can distinguish between symptoms and the actual root cause of a roofing concern
● Is comfortable making sound technical decisions independently in the field
● Takes ownership of assigned work and follows concerns through to resolution
● Demonstrates strong workmanship and attention to detail
● Communicates technical findings clearly to customers and internal teams
● Collaborates effectively while remaining self-motivated and productive in the field
● Recognizes when a repair is sufficient and when a larger corrective solution should be
recommended
● Takes pride in providing a safe, professional, and high-quality customer experience
Benefits
- 401k retirement plan with Roth option
- Dental insurance-free for "Employee Only" plan
- Medical insurance-free for "Employee Only" plan
- Vision Insurance-free for "Employee Only" plan
- Paid time off
- Disability insurance
- Life insurance
Learn more about this Employer on their Career Site
