Warehouse Supervisor

Location: Wilson, North Carolina
Employment Type: Full-Time
Department: Warehouse Operations

Starting Compensation

• 1st Shift: $55,800.00 
• 2nd Shift: $57,600.00
• 3rd Shift: $59,400.00
• Higher starting rates may be considered for exceptionally qualified candidates.

Position Summary

We are seeking an experienced, highly qualified Warehouse Supervisor to provide hands-on leadership in our warehouse and distribution operation.

This is not an entry-level supervisory position. We are seeking proven leaders who can independently manage ~50 employees each day, maintain productivity and quality standards, enforce safety requirements, solve operational problems, and hold their teams accountable for results.

The successful candidate will have substantial warehouse, distribution, fulfillment, logistics, manufacturing, or related operational experience combined with a demonstrated record of successful employee supervision.

Minimum Education & Experience

Candidates must meet at least ONE of the following three qualification paths:

Option 1 — Bachelor's Degree (Preferred)

• Bachelor's degree (4-year degree) from an accredited college or university; and
• Minimum 3 years of relevant experience in warehouse, distribution, fulfillment, logistics, manufacturing, or a closely related operational environment; and
• Demonstrated experience supervising and leading employees in an operational environment.

Option 2 — Associate Degree

• Associate degree (2-year degree) from an accredited college or university; and
• Minimum 5 years of relevant experience in warehouse, distribution, fulfillment, logistics, manufacturing, or a closely related operational environment; and
• Demonstrated experience supervising and leading employees in an operational environment.

Option 3 — Extensive Supervisory Experience

• High school diploma or GED; and
• Minimum 7 years of direct supervisory experience in warehouse, distribution, fulfillment, logistics, manufacturing, or a closely related operational environment; and
• Demonstrated experience directly supervising teams of 15 or more employees.

Education, employment history, supervisory experience, and other stated qualifications are subject to verification.

Key Responsibilities

The Warehouse Supervisor is responsible for the day-to-day performance of an assigned shift, department, or warehouse operating area. Responsibilities include:

• Lead, coach, develop, and hold warehouse employees accountable for performance.
• Assign employees and allocate labor based on daily workload and operational requirements.
• Monitor productivity, throughput, accuracy, quality, and other operational KPIs.
• Ensure employees follow established warehouse processes and standard operating procedures.
• Maintain strong safety performance and consistently enforce company safety requirements.
• Manage employee attendance, punctuality, conduct, and performance.
• Provide coaching, performance feedback, and appropriate corrective-action documentation promptly.
• Ensure picking, packing, shipping, receiving, inventory, and related warehouse activities are performed accurately and efficiently.
• Use the company's Warehouse Management System (WMS) to monitor and manage warehouse activity.
• Identify and resolve operational problems before they negatively affect productivity, quality, or customers.
• Investigate recurring productivity, inventory, accuracy, and quality issues and implement corrective action.
• Coordinate effectively with warehouse management, shipping, receiving, customer service, HR, and other departments.
• Conduct effective shift handoffs and communicate outstanding operational issues.
• Monitor staffing requirements and communicate current and anticipated labor needs.
• Prepare and communicate productivity, staffing, safety, quality, and other operational reports.
• Maintain an organized, professional, productive, and accountable work environment.
• Independently resolve normal shift-level operating issues and appropriately escalate significant matters.

Required Skills & Competencies

Regardless of which education and experience pathway is met, successful candidates must demonstrate strong capabilities in:

• Frontline employee leadership and supervision
• Warehouse and distribution operations
• Coaching and employee development
• Performance management and employee accountability
• Labor planning and staffing management
• Productivity and KPI management
• Warehouse Management Systems (WMS)
• Inventory and order accuracy
• Warehouse safety and regulatory compliance
• Quality and process control
• Problem solving and decision making
• Written and verbal communication
• Employee documentation and corrective-action processes
• Basic business computer systems, email, reporting, and spreadsheets
• Managing priorities in a fast-paced operational environment

Company Benefits
We offer a competitive benefits package designed to support our employees and their families, including:

Health Insurance – Comprehensive medical coverage options for eligible employees.
Dental Insurance – Dental coverage to help support routine and preventive dental care.
Vision Insurance – Vision coverage for eligible employees, including routine eye care and other covered services.
Paid Holidays – Company-paid holidays for eligible employees.
Paid Time Off (PTO) – Paid time off to support vacation, personal needs, and time away from work.
Vacation Benefits – Paid vacation time based on company policy and employee eligibility.
Additional benefit details, eligibility requirements, and waiting periods will be provided during the hiring process.