Property Management Coordinator

Coldwell Banker Premier is seeking an organized, dependable, and responsive Property
Management Coordinator to support our Quad States long-term rental portfolio of approximately
250 properties.

This position works closely with the Property Manager to keep daily operations organized,
communicate with property owners and residents, monitor important deadlines, and ensure
calls, messages, and assigned tasks receive timely follow-up.

Location & Regional Travel

This is a full-time, office-based position supporting properties throughout the Quad States
region. The employee’s primary office location will be determined based on business needs and
the selected candidate’s location.

Potential office locations include Winchester, Front Royal, Mount Jackson, Harrisonburg,
Hagerstown, Martinsburg, Shepherdstown, Berkeley Springs, Cumberland, Bedford, and
Everett.

Regular local and regional travel is required for property inspections, lockbox and signage
coordination, property photographs, and other field-related responsibilities. This is not a remote
or work-from-home position. Occasional weekend work may be required.

Key Responsibilities

● Answer incoming calls and respond promptly to emails and messages
● Communicate professionally with property owners, residents, prospective tenants,
vendors, and team members
● Document communications, activities, and follow-up in AppFolio
● Assist the Property Manager with the daily operation of approximately 250 rental
properties
● Review delinquency, vacancy, lease-expiration, inspection, and work-order reports
● Prepare and send resident notices in accordance with company procedures and
applicable laws
● Assist with new leases, renewals, and related documentation
● Monitor vacant properties and help maintain accurate rental listings
● Respond to rental inquiries and track prospective-tenant leads
● Coordinate with the Maintenance Coordinator regarding active work orders
● Assist with vendor communication, estimates, scheduling, and job tracking
● Schedule and conduct property inspections as assigned
● Document inspection findings and create follow-up work orders
● Install and remove property signs and lockboxes
● Take basic property photographs when needed
● Upload and organize documents in AppFolio
● Escalate emergencies, legal concerns, owner dissatisfaction, and unresolved issues to
   the Property Manager
● Provide occasional administrative support to real estate agents and other company
   departments as needed
● Assist with additional projects assigned by the Property Manager or leadership
   Required Qualifications
● At least one year of property management experience
● Strong organizational and time-management skills
● Excellent telephone, email, and in-person communication skills
● Consistent follow-through and attention to detail
● Ability to manage multiple priorities, deadlines, and interruptions
● Comfortable communicating with property owners and residents
● Comfortable using property management software and other web-based systems
● Valid driver’s license and reliable transportation
● Ability and willingness to travel locally and regionally for inspections and other field
assignments
● Dependable attendance and the ability to work from an assigned regional office during
scheduled hours
Preferred Qualifications
● Experience using AppFolio or similar property management software
● Experience with long-term residential rental properties
● Familiarity with leases, renewals, delinquency procedures, inspections, and maintenance
   coordination

Ideal Candidate

The ideal candidate is responsive, organized, and comfortable working in a busy property
management environment. This person answers calls, follows through on commitments, keeps
accurate records, and recognizes when an issue needs to be escalated. They should enjoy
supporting a team and helping both property owners and residents receive consistent,
professional service.
Schedule
● Full-time
● Office-based position
● Regular local and regional travel
● Some weekend availability may be required
   Benefits
● Health, dental, and vision insurance
● Paid vacation

Compensation

Salary depends on experience.

Coldwell Banker Premier reserves the right to revise the duties and responsibilities of this
position based on operational needs.