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Patient Liaison l Winona

Gundersen Health System
Posted a day ago, valid for a month
Location

Winona, MN, US

Salary

$17.93 per hour

Contract type

Full Time

Retirement Plan

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Sonic Summary

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  • Emplify by Gundersen Health System is seeking a Patient Liaison for their Winona Campus, offering a full-time position with 40 scheduled hours per week, Monday through Friday.
  • The role involves delivering exceptional customer service and creating meaningful connections with patients throughout their healthcare journey.
  • Candidates must have a high school diploma or equivalent and at least one year of experience in an office setting with customer service responsibilities.
  • The starting pay for this position is $17.93 per hour, with potential increases based on experience.
  • Emplify Health is dedicated to fostering a supportive work environment that promotes career growth and work-life balance.

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today.

Scheduled Weekly Hours:

40

Join Emplify by Gundersen Health System as a Patient Liaison - Winona

 

Are you passionate about creating meaningful connections and delivering exceptional service? As a Patient Liaison at our Winona Campus, you’ll be the welcoming face and steady support for patients throughout their healthcare journey—making every interaction count.

  

What's Available:

  • 1.0 FTE (40 hours/week)

  • Shift: Monday-Friday, Days (no weekends!)

  • Hours: Rotating between 6:00am-5:15pm

  • Location: Winona, MN

 

What you will do:

  • Deliver LOVE + MEDICINE by creating exceptional first and last impressions for every patient

  • Provide top-tier customer service through phone, in-person, and digital interactions

  • Collaborate with providers, medical staff, and leadership to support patient care and clinic flow

  • Be a key part of a team that values empathy, efficiency, and excellence

 

What you will get:

  • Starting pay of $17.93/hour with increase based on experience!

  • Support to grow in your career with access to our Career Development Center and Tuition Investment Program

  • Top-rated retirement plan and healthcare benefits

  • Departmental leadership that supports you as you do your best work.

  • Work/Life balance to love what you do and where you live.

 

What you need:

  • High School Diploma or equivalency

  • 1 year experience in an office setting requiring customer service responsibilities and computer competency in Microsoft Windows

Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities.

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.

Equal Opportunity Employer




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