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Instrument Repair Technician

SURPLUS SOLUTIONS HOLDINGS LLC
Posted 2 months ago, valid for 21 days
Location

Woonsocket, RI, US

Salary

$31.25 - $40.87 per hour

Contract type

Full Time

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Sonic Summary

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  • The Junior Instrument Repair and Sales Support Technician is responsible for diagnosing, repairing, and refurbishing analytical laboratory instruments while providing technical support to internal sales teams.
  • Candidates should possess an associate's degree or equivalent hands-on experience in electronics, instrumentation, or engineering technology, along with a basic understanding of electrical and mechanical systems.
  • The role involves performing bench-based diagnostics, repair, calibration, and preventative maintenance on instruments, as well as maintaining service records and collaborating with various teams.
  • Preferred qualifications include experience with analytical instruments, familiarity with chromatography or spectroscopy, and previous roles in sales support or customer service environments.
  • The position typically offers a salary range of $40,000 to $55,000 and requires 1-3 years of relevant experience.

Position Overview

The Instrument Repair Technician supports the bench-based diagnosis, repair, testing, and refurbishment of analytical laboratory instruments.

 

Key Responsibilities

Bench Repair & Technical Service:

Perform in-house, bench-based diagnostics, repair, calibration, and preventative maintenance on analytical instruments; disassemble, repair, replace, and reassemble mechanical, electrical, and fluidic components; assist senior technicians with complex repairs and refurbishment projects; conduct functional testing and verification to ensure quality and performance standards are met; accurately document repair activities, findings, test results, and parts usage; and maintain service benches, tools, and test equipment in proper condition.

Documentation & Cross-Functional Collaboration:

Maintain service records, repair documentation, and internal technical references; contribute to internal knowledge bases related to common instrument issues and configurations; and communicate clearly with service and operations teams regarding instrument status and turnaround times.

Required Skills and Qualifications

Education: Associate’s degree, technical certificate, or equivalent hands-on experience in electronics, instrumentation, or engineering technology. 
Technical Proficiency: Basic understanding of electrical and mechanical systems, with fluidics experience preferred; hands-on experience with bench tools and test equipment. 
Problem-Solving: Strong troubleshooting and analytical skills with the ability to identify root causes and determine appropriate corrective actions. 
Communication: Ability to document technical findings clearly and communicate effectively with service, operations, and customer-facing teams. 
Computer Skills: Basic computer proficiency for documentation, communication, and internal recordkeeping.

Preferred Qualifications

Experience with analytical or scientific laboratory instruments; familiarity with chromatography, spectroscopy, or precision measurement systems; and exposure to laboratory or regulated environments.

Competencies & Attributes

Clear, professional communicator; detail-oriented and well organized; collaborative and responsive in a technical service environment; and motivated to learn new instruments and technologies.

Work Environment

Bench-based role in an in-house service or laboratory environment with standard business hours.




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