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Adjuster Inside Property (Hybrid role)

OnDek Solutions
Posted 12 days ago, valid for 17 days
Location

Worcester, MA, US

Salary

$24 per hour

Contract type

Full Time

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Sonic Summary

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  • The Associate Property Claims Adjuster position is a temp-to-hire role with a pay rate of $24.00 per hour.
  • Candidates should have entry-level to mid-level experience in insurance adjusting, with a willingness to obtain necessary state adjuster licenses.
  • The role involves investigating and resolving low-complexity property claims while providing empathetic support to policyholders.
  • This position offers a hybrid work schedule, requiring three days in the office and two days remote, totaling 38.75 hours per week.
  • The company provides comprehensive training, professional licensing sponsorship, and clear advancement opportunities within the first three years.

Associate Property Claims Adjuster (Hybrid)

Employment Type: Temp-to-Hire (3–6 month contract before direct conversion)

Pay Rate: $24.00 / hour

About the Role

A leading national property and casualty insurance carrier is seeking entry-level to mid-level Associate Property Claims Adjusters to join their growing Property Claims team. This role is a direct path to a long-term career in insurance adjusting, offering comprehensive training, professional licensing sponsorship, and structured career advancement opportunities.

In this role, you will investigate, evaluate, and resolve low-complexity property claims, serving as a primary point of empathetic support for policyholders during unexpected events.

What We Offer

• Licensing Support: Company-sponsored training to obtain and maintain required adjuster licenses.

• Career Growth: Clear advancement paths with pay growth opportunities within the first 3 years.

• Hybrid Schedule: 3 days in office (Monday–Wednesday) / 2 days remote (Thursday–Friday); 38.75 hours/week (7.75 hours/day between 7:30 AM – 6:00 PM). Note: May require full-time on-site presence during initial training.

Key Responsibilities:

• Analyze, evaluate, negotiate, and settle claims of minimal complexity using discretion and independent judgment.

• Conduct phone outreach to customers to confirm claim details, policy coverage, liability, and damages.

• Provide professional, polite, and empathetic service to policyholders throughout the claims process.

• Take recorded statements and document claim details accurately.

• Identify suspicious claims and collaborate with Special Investigations Units (SIU) as needed.

• Complete formal onboarding and ongoing technical training programs.

Requirements & Qualifications:

• Willingness to obtain and maintain required state adjuster licenses (company sponsored).

• Strong phone etiquette, customer service orientation, and conflict resolution skills.

• Ability to exercise sound judgment and work effectively in a fast-paced environment.

• Reliable high-speed internet connection for home-office remote days.






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