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The Manager assumes full responsibility for their location’s growth, profitable operation, and the preservation of 7 Brew’s culture, mission statement, and values. The Manager is the leader of their crew and maintains genuine connections with them, as well as the unique nuances of the business at their stand(s).
In addition to scheduled shifts, the Manager is expected to coach, train, perform admin duties, and oversee operations. The Manager reports to their Regional Manager.
RESPONSIBILITIES AND DUTIES
Must be proficient in all Brewista and Shift Lead duties and skill sets
Maintains excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement
Provides regular feedback to each team member on strengths and areas of growth
Works with their crew’s needs and availability to create a weekly shift schedule, maintaining a low cost of labor while ensuring quick wait times and short lines
Tracks and orders necessary inventory, small wares, parts, and equipment, while maintaining a low cost of goods sold by eliminating waste and accurate counting
Ensures appropriate cash handling, deposits, and change for their stand
Facilitates team bonding and development through regular meetings and events for their Shift Leads and Brewistas, in both one-on-one and group contexts
Takes ownership of solutions, whether through solving the problem themselves or looping in an approved partner or vendor
Ensure the crew is knowledgeable and meeting all health requirements.
Is always developing new leaders to step into upcoming roles, regardless of current or future needs
Promptly implements and communicates directives from upper management
Thoughtfully delegates tasks to their leadership team and Brewistas to facilitate efficiency and appropriate development
WORK SCHEDULE REQUIREMENTS
Works a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.)
Visits the stand outside of scheduled shifts to coach, observe, train, and perform administrative duties
Regularly works weekends and is available to work holidays, if necessary
Is always available by phone or in-person to promptly address any needs at the stand
SKILLS AND QUALIFICATIONS
Can create and maintain genuine, uplifting interactions with strangers for up to two minutes at a time
Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products
Can work outside for prolonged periods, regardless of weather conditions
Can lift up to 50lbs
Can stand comfortably for hours at a time
Can climb a ladder and use a stepladder
Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
Can safely walk in between and around cars in the drive-thru line
Can safely use a utility knife
Can quickly and cleanly operate any position in the stand during peak hours
Can maintain awareness of the shift’s operations while working a position
Can assertively and graciously confront their friends to address operational, procedural, or cultural issues
Can adapt to problems and implement solutions during stressful situations
Effectively manages multiple projects and deadlines
Can effectively lead and direct multiple personality types under pressure
Has proven leadership abilities in a fast-paced environment with 40+ team members
Beginner-level proficiency in Microsoft Office Suite
Job Type: Full-time
Pay: $55,000 base plus monthly bonuses based on store-level performance
Benefits:
401(k)
Health insurance with optional dental and vision
Paid time off
Flexible work schedule
Learn more about this Employer on their Career Site
