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Customer Service Specialist - Orlando, FL

XACT
Posted 4 months ago, valid for 21 days
Location

Lockhart, FL, US

Salary

Competitive

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • We are seeking energetic individuals to provide excellent customer service and help schedule healthcare appointments from a secure home office.
  • Candidates must be fluent in both English and Spanish, with a typing speed of 40 words per minute or more, and be able to sit for extended periods.
  • The position offers flexible scheduling options, allowing for a work-life balance that accommodates personal time off.
  • Full-time team members can access benefits including health, dental, and vision insurance, as well as supplemental coverage options.
  • Experience requirements are not specified, but a commitment to customer service and teamwork is essential.

We are looking for energetic individuals that have an interest in providing our clients patients with excellent customer service from our secured home office in Orlando, FL, who want to help schedule healthcare appointments.

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Requirements

 

Must speak English & Spanish fluently.

Be able to type 40 words per minute or more.

Must be able to sit for extended periods of time in a chair.



Benefits

Everyone needs time to relax and enjoy life — and at XACT, we’re firm believers in work-life balance. Our paid time off (PTO) program allows team members to earn time they can use to unwind and enjoy life outside of work.

Although we’re open 24 hours a day, we believe in flexible scheduling that integrates work into your life — not the other way around. Set schedules, split shifts, and on-demand shift availability are just a few of the options we offer.

Full-time team members are eligible to join our company group plan through United Healthcare, once eligibility requirements are met.

Smile confidently!
XACT offers dental insurance through Sun Life to eligible team members. With both low- and high-benefit plan options, you’ll find one that fits your needs and makes you grin.

We see you, too!
We proudly offer VSP vision insurance to eligible team members. With strong coverage and savings on glasses and contacts, it's easy to see the value.

In addition to standard insurance options, we also provide supplemental products through Allstate — including accident, disability, and other coverage choices.

Relax — it’s expected.
We’re happy to provide safe, comfortable working environments designed with your well-being in mind. Our call centers feature employee lounges, quiet spaces, and cozy places to work.

We’re just one big family here, so pull up a seat and join in. As a team member — not an independent contractor — you can count on us for support. Whether you’re working in our contact centers or from your home office, we’ll equip you with the tools, technology, and 24×7 support you need to succeed.






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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.